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Customer reviews: MultiVendor Marketplace Onport

Develop by Onport

Reviews (25)

Overall rating
4.6

What Merchants Think

Merchants have a mixed opinion of "MultiVendor Marketplace Onport". Many are impressed by its range of features and support for managing dropshipping, inventory, and order processing. The app's comprehensive functionality has helped numerous businesses scale their marketplaces effectively. However, some users have experienced issues, particularly with inventory management glitches and inconsistent customer support. While the app holds strong potential, the user experience varies significantly among its users.

Key Strengths

  • Comprehensive inventory and vendor management features.
  • Ability to automate various marketplace activities and processes.
  • Friendly and supportive customer service team, especially praised when timely.
  • Intuitive user interface and detailed onboarding support.
  • Compatibility with multiple e-commerce platforms including Shopify, Etsy, and WooCommerce.

Common Concerns

  • Inventory management issues, such as unintentional stock adjustments.
  • Inconsistency and delays in customer support response.
  • Initial high setup costs and a steep learning curve reported.
  • Technical documentation needing improvement for easier navigation and task completion.
  • Price point considered high by some users, relative to perceived benefits.

Final Thoughts

Overall, "MultiVendor Marketplace Onport" is a robust and feature-rich platform that offers significant value to businesses seeking to manage complex multi-vendor operations effectively. Despite its powerful capabilities, the app is not without flaws, with certain users facing technical difficulties and inconsistent support. Potential users should carefully evaluate their resources for setup and maintenance against the app's pricing to determine its suitability for their needs.

Nerety

Mar 28, 2023  on Shopify

En general estamos satisfechos con Onport. Por un lado el servicio que ofrecen es único y super potente, con lo cual nos parece increible. Por otro lado, el pricing actualizado de 2023 nos parece un poco elevado y la atención al cliente podría mejorar, aunque desde el cambio de pricing si que es cierto que se ha notado la mejora.

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