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Customer reviews: OneMobile ‑ Mobile App Builder

Develop by OneCommerce.io

Reviews (440)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with using "OneMobile ‑ Mobile App Builder". The app is praised for its ease of use, affordability, and a user-friendly interface that simplifies the app development process. Merchants with limited technical expertise appreciate the intuitive design, which allows them to build a professional, high-quality mobile app with minimal effort. Support and assistance provided by the OneMobile team stand out as a major highlight across reviews.

Key Strengths

  • User-friendly interface with a simple drag-and-drop feature.
  • Responsive and helpful customer support with particular praise for individual team members like Miley, Emily, and Rosie.
  • Seamless integration with stores, making app building straightforward.
  • Real-time preview feature to see app changes live on iOS and Android.
  • Comprehensive step-by-step guidance throughout the app submission process.

Common Concerns

  • Limited functionality at lower-tier pricing plans, requiring upgrades for more customization.
  • Simplistic themes with limited variability.
  • The initial app publishing process can be slightly confusing without guidance.
  • Lack of certain advanced features like multi-currency options for international users.

Final Thoughts

"OneMobile ‑ Mobile App Builder" is well-received by merchants looking to create mobile apps for their businesses efficiently and cost-effectively. The exceptional customer support enhances the overall user experience, resulting in a positive reception. While there are some limitations regarding customization options and features in the lower-tier plans, for many users, the ease of use and robust support make OneMobile a recommended choice for app development on the Shopify platform.

babagemsonline

Sep 23, 2024  on Shopify

Excellent Service. Jaxber was really helpful. I have been using this app for so long and the great thing about it is that you can use the OneMobile Developer to publish the app. :)

hannahhub.com

Sep 21, 2024  on Shopify

Great talking with you. Thanks for helping out there. Have a great day and wishing you all the best for you in your future. Bye for now. Be safe!!

Zahrun

Sep 15, 2024  on Shopify

Excellent app, they published my Zahrun app to Apple Store and Google play store, and the customer service is good also

KS Boutique

Sep 12, 2024  on Shopify

Emily was such a big help to me!! She helped me get everything figured out in under 5 minutes!! Can't wait to work with you guys!

Eliza Grace Clothing

Sep 12, 2024  on Shopify

Super easy setup and great customer service! I talked with Jaxber and Rosie the most, and they answered all questions and were really easy to work with. They got my app approved on both app stores quickly! Definitely recommend trying if you're wanting an app that just transfers over everything that is already in your shopify store easily. The themes they have are pretty basic, but it was easy to add pictures and totally recustomize their themes to make it look just like my website!

بهارات و عطارة السعيد

Sep 12, 2024  on Shopify

I had an incredible experience working with Jaxber from OneMobile while creating my own app. From the very beginning, Jaxber was super responsive, professional, and patient with all my questions. They guided me step-by-step through the entire process, making what seemed like a daunting task much more manageable. Their expertise and willingness to go the extra mile really made a difference, and I couldn't have done it without their help. If you're looking for a smooth, easy-to-understand process for building your app, I highly recommend OneMobile, and especially Jaxber, for their amazing support! Thank you again for all the help!

Glamourlyindia

Sep 10, 2024  on Shopify

Amazingly simple app and wonderful support from Rosie in helping us through in multiple change requests..

Gianzz

Sep 10, 2024  on Shopify

I'd rate this app highly for its user-friendly interface and seamless integration. It made building a mobile app quick and hassle-free.

Hotluck

Sep 09, 2024  on Shopify

Rosie's assistance has been nothing short of exceptional. She provides clear and practical solutions that make managing my busy schedule a breeze. Thank you for your outstanding work, Rosie. By the way, the service for publishing the App is very convenient and fast, and the experience is quite good.

Hotluck

Sep 05, 2024  on Shopify

Rosie's assistance has been nothing short of exceptional. She provides clear and practical solutions that make managing my busy schedule a breeze. Thank you for your outstanding work, Rosie.

Just A Little Oil

Sep 04, 2024  on Shopify

Outstanding Customer Service at OneMobile I had an excellent experience launching my first app with OneMobile, largely thanks to Miley, a customer service representative who truly went above and beyond. Miley was not only knowledgeable and responsive but also genuinely committed to my project's success. She provided expert advice, quick solutions during critical moments, and made the whole process smooth and enjoyable. Miley's dedication and exceptional service have made OneMobile my top choice for future projects. Anyone looking for reliable and supportive app development should definitely consider OneMobile, especially if you get to work with Miley! Thank you for such a memorable experience.

lucyjamesclothing

Sep 04, 2024  on Shopify

App is fairly easy to maneuver. Customer service is quick and very helpful. Everyone is eager to assist and all very kind. Highly recommend this app!!

CurlyGirlMethodClub

Sep 01, 2024  on Shopify

Missing key features that aren't communicated prior to moving. Moving apps is a real pain. So much is not offered on the lower tier pricing. I moved to higher tier pricing BUT there are still really basic features not available. There is NO currency change option in the app so my worldwide clients cannot use our app, very disappointing. If you ship to multiple countries this app is not for you, i've already moved so now will have to go through the whole process again which took months.

C it all

Aug 30, 2024  on Shopify

I have just started to create an app through this program and the support has been very helpful and quick to find things that may be wrong and help and notify me about it quickly. I recommend using them.

The Sassy Rack

Aug 24, 2024  on Shopify

I chose OneMobile since it was the highest rated app on the Shopify app store. I had no idea how to build an app and you don't need to know how because this is a very simple process. I had questions in the beginning before I started customization, and Miley was so patient and helpful. She sent screenshots of exactly what to do which was so awesome! Once I sent my app for approval or publishing, Miley looked over it to make sure I didn't miss anything, and she quickly let me know that my customization looked impressive! She gave me the details of what to expect which I truly value because timelines are important when you own a business. If you are thinking about getting an app for your online online Shopify Store, go with OneMobile!

Amy@Salt&Sea

Aug 23, 2024  on Shopify

Miley helped to build my App with me - well she actually did it all. I wouldn’t have been able to do it on my own. Customer support has been amazing so far and I’m just getting started!

SaleStar

Aug 22, 2024  on Shopify

Couple of days ago i signed up OneMobile App and since that day MILEY and EMILY are helping me allot , both of them helped me to correct few things in my store as well , even they fixed my logo , basically it is my first experience that live chat is working so good and on top of that MILEY & EMILY are helping with so much patience , ONE MOBILE APP you guys are lucky to have such a great hard working staff for you , only because of these two i am willing to tell many of friends that must download ONEMOBILE APP , cause you guys deserve this token of appreciation , there are apps in market like they respond back in 3 days through e-mail but here it's instant that is an awesome feature , i am writing a long review so people i am just a happy customer it's not paid parmotion , well everyone who is reading my review i can assure you as a customer that go for it without thinking MILEY & EMILY are there to back you up with every problem you get , i am still waiting for my app it. will be live in next couple of days and once my app will be live i will leave another review to keep you guys update, it is a value for money , CREDIT goes to MILEY & EMILY

Kerala Elegance

Aug 20, 2024  on Shopify

As Kerala Elegance LTD, we found OneMobile's app builder and Jaxber's support to be exceptional. Their service helped us craft a seamless mobile experience, truly reflecting our brand's essence. They guided us through the app-building process with ease, making it simple and stress-free. The final product perfectly reflects our brand's essence, both in design and functionality. We highly recommend their services to anyone looking to create a standout mobile app. Thanks

Terrazzo Art Of Jordan TAJ

Aug 20, 2024  on Shopify

I would like to extend my sincere thanks to the technical support team for their consistent and thorough follow-up. Throughout my experience, the team has demonstrated a remarkable level of readiness and professionalism. Whenever I encountered an issue or had a question, they were always on standby, ready to assist at a moment's notice. What impressed me the most was their incredibly fast response time, which never exceeded a minute or two. This level of efficiency and dedication made a significant difference, ensuring that any challenges were quickly resolved, and my work could continue without interruption. I am truly grateful for their exceptional support.

Mini Megastore

Aug 19, 2024  on Shopify

Its certainly good, works okay and most recently, the additions of in app discounts certainly draws more installs. My main complaint is that the themes really barely have any difference with the exception of the one paid theme. I would love to be able to completely control all colours to fit my brand. Even the "branding" is fairly simple, just a change of top image. If they could include total colour control, that would earn the 5 stars.

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