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Customer reviews: OneMobile ‑ Mobile App Builder

Develop by Shopify

OneMobile is a Shopify app designed to enhance mobile shopping experiences with features like push notifications and loyalty programs. Reading reviews helps merchants evaluate if it fits their store's needs.

Reviews (357)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with using "OneMobile ‑ Mobile App Builder". The app is praised for its ease of use, affordability, and a user-friendly interface that simplifies the app development process. Merchants with limited technical expertise appreciate the intuitive design, which allows them to build a professional, high-quality mobile app with minimal effort. Support and assistance provided by the OneMobile team stand out as a major highlight across reviews.

Key Strengths

  • User-friendly interface with a simple drag-and-drop feature.
  • Responsive and helpful customer support with particular praise for individual team members like Miley, Emily, and Rosie.
  • Seamless integration with stores, making app building straightforward.
  • Real-time preview feature to see app changes live on iOS and Android.
  • Comprehensive step-by-step guidance throughout the app submission process.

Common Concerns

  • Limited functionality at lower-tier pricing plans, requiring upgrades for more customization.
  • Simplistic themes with limited variability.
  • The initial app publishing process can be slightly confusing without guidance.
  • Lack of certain advanced features like multi-currency options for international users.

Final Thoughts

"OneMobile ‑ Mobile App Builder" is well-received by merchants looking to create mobile apps for their businesses efficiently and cost-effectively. The exceptional customer support enhances the overall user experience, resulting in a positive reception. While there are some limitations regarding customization options and features in the lower-tier plans, for many users, the ease of use and robust support make OneMobile a recommended choice for app development on the Shopify platform.

NRS BAE

May 21, 2025  on Shopify

I worked with Rosie during my app integration and she made the entire process so much easier she was super helpful patient and always quick to respond whenever I had questions or needed help! Thanks to her support my app is running smoothly and I feel confident moving forward! Really appreciate all her guidance and positive attitude!

xStore

May 19, 2025  on Shopify

Great experience so far! Easy setup, responsive support, and the app really simplified our mobile app launch. Thanks Rosie!

Majestic Deals

May 17, 2025  on Shopify

My experience with the OneMobile App has been excellent. The app turned out modern, fast, and very user-friendly — I’m really happy with the result. I especially want to highlight Rean, who supported me throughout the entire process. His guidance was professional, clear, and quick. Thanks to him, everything went smoothly and efficiently. Rean truly makes a difference!

TOP CLASS

May 15, 2025  on Shopify

Bella hizo que la instalación de OneMobile fuera realmente ágil y sin complicaciones. Conocía a fondo la aplicación, resolvió mis dudas al instante y anticipó posibles problemas antes de que ocurrieran. Además, sus recomendaciones se adaptaron perfectamente a mi entorno y su seguimiento posterior garantizó que todo funcionara sin contratiempos. Su profesionalismo y cercanía marcaron la diferencia; sin duda, su apoyo es un gran valor para cualquier implementación.

WIGHOSHOP

May 08, 2025  on Shopify

im newby with this app, but the support from one mobile is very fast when im in trouble. thank for all support team

Broker Ricambi

May 07, 2025  on Shopify

I've been using the OneMobile app for a while now and I couldn't be more satisfied. The interface is clean, intuitive, and everything I need is just a tap away from checking my usage and paying bills to managing my options and services. But what truly sets OneMobile apart is the amazing customer support, especially Dante. Every time I’ve had a question or needed help, Dante has been there always friendly, professional, and incredibly helpful. His availability and dedication to solving issues quickly have made a huge difference in my experience. Thanks to both the app’s ease of use and Dante’s exceptional support, I feel confident and well taken care of as a customer. I highly recommend OneMobile to anyone looking for a reliable and user-friendly mobile service app.

Apex Handcrafted

Apr 29, 2025  on Shopify

The support team has been good so far. I have had my app designed in less than a day. Pretty straight forward integration with Shopify.

Fragrance Passion

Apr 28, 2025  on Shopify

J'ai testé OneMobile pour notre boutique Shopify, et l'expérience a été excellente jusqu'à présent. Leur équipe, en particulier Anaïs, a été extrêmement réactive et professionnelle, répondant rapidement à toutes mes questions et m'accompagnant à chaque étape. Grâce à leur aide précieuse, la configuration et la personnalisation de notre application mobile se sont faites de manière fluide et sans stress. J'ai vraiment hâte de voir la version finale de notre application en ligne et pleinement opérationnelle. Si la qualité du service et l'accompagnement que nous avons reçus jusqu'à maintenant sont un signe, je suis convaincu que cela représentera un vrai atout pour notre boutique. Un grand merci encore à Anaïs pour son aide et sa disponibilité !

Modish X Co. (Miss Modish Boutique)

Apr 24, 2025  on Shopify

I love this app. Not only the price is amazing, but I love that there's an entire team that helps you get things done. I love working with Rosie especially. she is very patient, answers all the questions clearly and fast. I 100% recommend her and this app.

American Honey Boutique

Apr 10, 2025  on Shopify

So far so good. Emily has been a huge help getting it all set up and ready to launch. I’m excited to see how it all looks and runs for my customers.

Moulvi Perfumes LLC

Apr 07, 2025  on Shopify

one mobile customer service really good. they explain everything very patient. it's really big thing. i give this stars one mobile staff bella. she sweet & nice person. thank you for your support

Pirate Ship Farms

Apr 06, 2025  on Shopify

Got off to a rough start with this app, due to misleading pricing information. However, I gave it a chance after this. I designed my app, subscribed, had it published in both Google Play Store and with iOS. My customers took to an app for my store quickly (which was clearly the reason for having one). I had received multiple messages from customers upset about how faulty the app was, and customer service was unable to provide me with any information that was helpful. When I first considered cancelling the service, I was concerned for my app to suddenly be unavailable to my customers, but after the complaints I've been receiving, having an app that does not function properly is much worse than not having app for a period of time (until it can successfully be replaced with a more formidable app). I am very disappointed, prior to my experience with this app I had believed it would be a great way to introduce myself to having an app, while also making my store more accessible via mobile device. I was also left on 'Read' when seeking information about canceling my plan.

RuRu Cosmetics

Apr 01, 2025  on Shopify

Brilliant app for beginners with the easy use templates. I had an issue and Miley was very helpful, went above and beyond to fix this. I also had a lot of questions which Miley answered right away. Thank you

Beauty By Vera Rodrigues

Apr 01, 2025  on Shopify

A Bella foi excelente , super atenciosa, ajudou me em todo o processo , questões que tinha e etc. Super

Blakhair.com

Mar 28, 2025  on Shopify

5 stars to your staff!!! Emily Rosie Ellie Were all very helpful, patient and polite and navigated me to the finish line. They made this process a complete success! Thank you so much ladies I’m very thankful!!!

vishvacart.com

Mar 20, 2025  on Shopify

We had a very good interaction with Ellie from Customer Support Team to resolve our queries to the fullest in a very fast, meaningful way. She helped to resolve all our queries for app design in onemobile.

Unique Fashion

Mar 20, 2025  on Shopify

This was the best experience I have received. The rep was very patience and was willing to help me complete the app. Very detailed and simple steps that was clear on how to complete the step up. They support team is always available no what time I reach out. They reach out to you in a timely matter.

Paramount Seeds Inc

Mar 13, 2025  on Shopify

Fairly easy to set up the app initially and so far fast responses from the developers when changes need to be made. Starting on the basic plan, but likely will upgrade quickly depending on app performance.

Pout Perfect

Mar 10, 2025  on Shopify

We wanted our brand to have an app for a better shopping experience. We had a lot of choices to choose from but ultimately OneMobile won! They have a very easy app and platform to work with and to build and customize your brands app for the ultimate in shopper experience. Pricing plans allow for significant growth potential for a reasonable price! Thank you OneMobile!

Rebel Reaper Clothing Company

Mar 03, 2025  on Shopify

I’ve been testing out OneMobile for our Shopify store, and so far, the experience has been solid. Their customer service has been super responsive, answering all my questions quickly and making sure everything runs smoothly. They’ve been helpful with setup and customization, making the process easier than expected. Looking forward to seeing the final version of our mobile app live and fully functional. If the support and experience so far are any indication, this should be a game-changer for our store. Definitely recommend if you're looking for a mobile app solution for Shopify!

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