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Customer reviews: OneMobile ‑ Mobile App Builder

Develop by FireGroup

OneMobile is a Shopify app designed to enhance mobile shopping experiences with features like push notifications and loyalty programs. Reading reviews helps merchants evaluate if it fits their store's needs.

Reviews (302)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with using "OneMobile ‑ Mobile App Builder". The app is praised for its ease of use, affordability, and a user-friendly interface that simplifies the app development process. Merchants with limited technical expertise appreciate the intuitive design, which allows them to build a professional, high-quality mobile app with minimal effort. Support and assistance provided by the OneMobile team stand out as a major highlight across reviews.

Key Strengths

  • User-friendly interface with a simple drag-and-drop feature.
  • Responsive and helpful customer support with particular praise for individual team members like Miley, Emily, and Rosie.
  • Seamless integration with stores, making app building straightforward.
  • Real-time preview feature to see app changes live on iOS and Android.
  • Comprehensive step-by-step guidance throughout the app submission process.

Common Concerns

  • Limited functionality at lower-tier pricing plans, requiring upgrades for more customization.
  • Simplistic themes with limited variability.
  • The initial app publishing process can be slightly confusing without guidance.
  • Lack of certain advanced features like multi-currency options for international users.

Final Thoughts

"OneMobile ‑ Mobile App Builder" is well-received by merchants looking to create mobile apps for their businesses efficiently and cost-effectively. The exceptional customer support enhances the overall user experience, resulting in a positive reception. While there are some limitations regarding customization options and features in the lower-tier plans, for many users, the ease of use and robust support make OneMobile a recommended choice for app development on the Shopify platform.

Saved-ish Soul

Jul 30, 2025  on Shopify

I was having a little trouble with my app submission and Rosie provided outstanding support. She responded quick and the issue was promptly resolved. I couldn't ask for better customer service.

Tanishvi.com

Jul 23, 2025  on Shopify

It was great to work with the experts to get our app live in few days. OneMobile is the best app builder around and it got the professional touch everywhere. The whole process was smooth with instant support. I would recommend this app to any one who wants to get into mobile space without much of an effort.

Boho Holistic Hippie & Co

Jul 21, 2025  on Shopify

Ellie with OneMobile support was so helpful and she helped me figure it out. I'm not tech savvy sometimes so I appreciate as much help as I can get. She was great!!! Thank you for providing me the best service!

Daisan B2B

Jun 27, 2025  on Shopify

Support rất nhiệt tình

Kukalemon

Jun 21, 2025  on Shopify

Excellent service so far

EASTSIDE

Jun 16, 2025  on Shopify

great support

Elite Urban

Jun 16, 2025  on Shopify

Great service brilliant help Amy was great

Greenmediadigital Ltd

Jun 12, 2025  on Shopify

Great app and a great customer support. Amy has helped me with fixing issues for the app to be published to Apple and Google Stores.

rockthosecurves

Jun 12, 2025  on Shopify

the communication from this company is fast and really helpful. it's a real selling point that someone is there whenever you need them

4Pets

Jun 10, 2025  on Shopify

The best

xStore

Jun 09, 2025  on Shopify

Great experience so far! Easy setup, responsive support, and the app really simplified our mobile app launch. Thanks Amy!

BMCorner - Taste of Vietnam - Taste of Love

Jun 05, 2025  on Shopify

From Impossible to Live App in 4 Days – Thank You OneMobile! As a small food business owner, I knew mobile ordering and customer loyalty would be key to our growth – but I had zero tech background. I tried multiple loyalty apps before finally discovering OneLoyalty – and that’s how I found OneMobile. From the moment I installed the app, the OneMobile team was there every step of the way. In just 4 days, my branded app went live on both the App Store and Google Play. That moment felt like a dream. Within the first month, we had nearly 200 downloads, a 29% retention rate, and over $5,000 AUD in app-driven sales – with a 16% conversion rate and average order value of $33.30. I now send push notifications directly through the app – the best way to re-engage loyal customers. What sets OneMobile apart is the exceptional support. Rean personally reached out to suggest design improvements – and when I asked for a custom feature (letting customers choose a pickup time), they delivered. They don’t just sell a tool – they partner with you to succeed. If you’re a small business looking to build brand loyalty and elevate your mobile presence, I 100% recommend OneMobile & OneLoyalty. Anna, owner of BMCorner BMCorner.com.au | Search “BMCorner” on the App Store

Lili-Mini

Jun 05, 2025  on Shopify

Great support from the team. They were very prompt and proactive to address any questions that I had and advised accordingly. I don't consider myself an expert in app building but the interface was easy to use and the team really allowed me time to move at my own pace - that's a winner! Looking forward to the next steps.

New In

Jun 04, 2025  on Shopify

My experience with the OneMobile app was exceptional by all standards! The app offers innovative and easy-to-use solutions, making managing my online store smoother and more efficient. But what made the experience even more amazing was the outstanding support from Ellie, who was extremely helpful and responsive. She demonstrated a high level of professionalism and expertise, and was eager to help me every step of the way to ensure the best results. Having someone like Ellie on the support team reflects the true quality of service, and I appreciate her great efforts! I highly recommend the app to anyone looking for a smooth and professional Shopify experience

SideReal

Jun 02, 2025  on Shopify

very good support giving service with respect and positive

Raw Milk Tampa

Jun 02, 2025  on Shopify

As of this review my app is not published yet. It is in review and should take 5-7 days. Support has been great thus far. Will know more in about 1 week!

SWIPEEEE

May 29, 2025  on Shopify

Emily was awesome i did a night shift she was helping while at work, i got off work got coffee came home she was still helping, i feel asleep i remember her helping me woke up and she was still helping me put all the pieces where they needed to be ! This was that kind of support that everyone needs when doing these type of projects ! see I'm not trying to build just any old business I'm trying to build a Corporation so my drive is a little different I'm on day 17 with this ! gonna upgrade soon to use all features just needed my app up and running hope it gets approved by android and iOS But she definitely did her part thanks EMILY ! you were awesome 5 stars is not enough here is 6 stars ****** ! Thank YoU and Thank you One mobile for Having Emily !

Palmyra Orders

May 28, 2025  on Shopify

Great app and professional support team.

to Ma

May 26, 2025  on Shopify

Super Kundenservice! Schnell und kompetent!

NRS BAE

May 21, 2025  on Shopify

I worked with Rosie during my app integration and she made the entire process so much easier she was super helpful patient and always quick to respond whenever I had questions or needed help! Thanks to her support my app is running smoothly and I feel confident moving forward! Really appreciate all her guidance and positive attitude!

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