OneLoyalty: Loyalty & Rewards

Develop by Shopify

$9-$49

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Drive repeat purchase rate with powerful loyalty & rewards

Referral programs

Earn points activities

Reward options

Custom programs

Membership rewards

Points expiration

Loyalty widget

About OneLoyalty: Loyalty & Rewards

Launched Apr 10, 2024

Built by Shopify

Address

14F, #98, Minchuan Road, Shindian District, New Taipei, 251, TW

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

We enable you to set up a loyalty program in literal clicks. Our AI algorithm will suggest a tailored loyalty program that works best for your selling niche. With OneLoyalty, you have all you need to run profitable loyalty campaigns like points & rewards, VIP tiers, referral programs, gamification, etc. Plus, our 24/7 CS team will take good care of your loyalty program & anything that matters to your business. Driving more repeat sales means you can reduce marketing costs and make more profits.

Rewards: Loyalty Deals, Free Shipping, Gifts, Mobile/POS-only discounts & more
VIP perks: Exclusive Rewards, Bonus Loyalty Points, QR Code Membership Cards
Referrals: Reward both referrers and referees; Set rules against program abuse
Gamification: Daily check-in for points/rewards, Lucky wheels for loyalty gifts
Omnichannel: Record customer loyalty history and reward them on mobile app & POS

Pros

Exceptional customer service and support, frequently praised by users
User interface is intuitive and clean, making it easy to navigate
Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
Smooth performance with no noticeable bugs or crashes reported
Easy and quick setup process, even for those with minimal technical skills
Free to use while offering comprehensive and customizable features
Encourages valuable customer actions like follow on social media and returning for repeat purchases
Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

Some users experienced issues with the app loading and widgets not displaying properly
Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Top Helpful Reviews

BLACK ELIXIR - Maison de Parfum

Oct 02, 2025 on Shopify

Ich möchte mich herzlich bei Rosie bedanken. Sie hat mir wirklich sehr geholfen und stand mir jederzeit kompetent und freundlich zur Seite. Ihre Unterstützung war außergewöhnlich – Rosie ist einfach die Beste!

Vanity Pharma

Sep 29, 2025 on Shopify

I recently implemented OneLoyalty, and the setup process was smooth and straightforward. Whenever I had questions, the support team responded quickly and helpfully. Since my store is bilingual (Arabic/English), I was pleased to see that the customer-facing widget already includes translations. While the translation isn’t perfect and lacks proper RTL support, it’s still functional. I’m confident future updates will improve this even further. At the moment, I’m on the free plan, but I’m planning to upgrade to the Growth Plan soon. Overall, highly recommended! Special thanks to Zoey and Rosie

Herbeevor

Sep 11, 2025 on Shopify

Utilisateur Français, j'ai changé de programme fidélité pour oneloyalty. Je suis super content de cette app

H&D Shop

Sep 10, 2025 on Shopify

It's a great team and Rosie is really great and kind and helped me with a lot of things and was very responsive and overall it's a great team and OneLoyalty is a lovely loyalty program

UTrano

Aug 17, 2025 on Shopify

One of the most popular loyalty program app that can be used both for engagement and sale by offer customers points. We do really recommend this highly.

CART

Jul 03, 2025 on Shopify

A equipa do atendimento ao cliente é prestativa, atenciosos e comprometidos em ajudar, continuação de um trabalho excelente, eu desejo a vocês.

EVRNABI

May 16, 2025 on Shopify

Great support by Rosie from the OneLoyalty support team! As a new business owner, her assistance made it easier to setup.

CurlyGirlMethodClub

Apr 30, 2025 on Shopify

Unfortunately as with the one mobile app they change what is included in the price you join at and they take away features without communication. We were using this app for loyalty but just realised today that whilst we set up a loyalty page when we started this is no longer included in our subscription. this means our customers with loyalty points cannot track or spend them, go figure. Wait time for an answer of why this is no longer available without paying $49 more is one week. It looks like its time to move app and loyalty providers - If you offer a service you should fulfil that or communicate it, not doing so is not okay.

mediaTITANS

Apr 23, 2025 on Shopify

Anais your support was outstanding - you are a credit to the team. The final steps can be a little tricky but you have a steady hand. Joe

Munilu

Apr 17, 2025 on Shopify

Thanks a lot for Rosie from OneLoyalty Team, she had been very kind, helpful and professional answering my inquiries regarding using the app, and suggesting clear and useful functions, thank you!

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