Very grateful for the help from Ellie, her responses are very quick and she's ready to help you tackle any issues that arise while getting your store set-up. She also acknowledges bugs in the app and is eager to note what needs to be improved on.

Ich möchte mich herzlich bei Rosie bedanken. Sie hat mir wirklich sehr geholfen und stand mir jederzeit kompetent und freundlich zur Seite. Ihre Unterstützung war außergewöhnlich – Rosie ist einfach die Beste!

I recently implemented OneLoyalty, and the setup process was smooth and straightforward. Whenever I had questions, the support team responded quickly and helpfully. Since my store is bilingual (Arabic/English), I was pleased to see that the customer-facing widget already includes translations. While the translation isn’t perfect and lacks proper RTL support, it’s still functional. I’m confident future updates will improve this even further. At the moment, I’m on the free plan, but I’m planning to upgrade to the Growth Plan soon. Overall, highly recommended! Special thanks to Zoey and Rosie

Utilisateur Français, j'ai changé de programme fidélité pour oneloyalty. Je suis super content de cette app

It's a great team and Rosie is really great and kind and helped me with a lot of things and was very responsive and overall it's a great team and OneLoyalty is a lovely loyalty program

One of the most popular loyalty program app that can be used both for engagement and sale by offer customers points. We do really recommend this highly.

A equipa do atendimento ao cliente é prestativa, atenciosos e comprometidos em ajudar, continuação de um trabalho excelente, eu desejo a vocês.

Great support by Rosie from the OneLoyalty support team! As a new business owner, her assistance made it easier to setup.

Unfortunately as with the one mobile app they change what is included in the price you join at and they take away features without communication. We were using this app for loyalty but just realised today that whilst we set up a loyalty page when we started this is no longer included in our subscription. this means our customers with loyalty points cannot track or spend them, go figure. Wait time for an answer of why this is no longer available without paying $49 more is one week. It looks like its time to move app and loyalty providers - If you offer a service you should fulfil that or communicate it, not doing so is not okay.

Anais your support was outstanding - you are a credit to the team. The final steps can be a little tricky but you have a steady hand. Joe