The app works great, one of the better marketplace integrations I have used. I had some difficulty understanding how the spreadsheet upload worked but customer service were very helpful. They respond extremely quickly and took their time to fix the issues I was facing on my behalf, as well as talking me through the process and what they had done in a meeting.

Absolutely dreadful. They cannot match the right products with the shopify site to the onbuy site. You end up spending much time trying to communicate with them to sort it out. I am going to leave them very soon if they do not resolve the matter. I have another feed company ready and waiting in the pipeline!

Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.

Really good app, operates fine, and the support is fantastic. If you have any problems or aren't sure how something works, they are there to help almost immediately.

The tool is fantastic and has saved us a huge amount of time. The customer service is beyond amazing and I have had no issues ever since I started. It was easy to get started and the ongoing support is priceless. i use app to list my product to onbuy .honestly easy to list product, inventory syncing, Orders were automatically copied over to our Shopify store and completed there automatically. Very smooth and easy process. I feel much more confident about using this app moving forward. Fantastic, patient and kind customer service. thank you team cedcommerce.

Fantastic app and team they are always willing to help and will help you through the whole process. I have 2 other apps with this company and am very impressed with their service. Fantastic people and first class app.