Shopify Omnichannel communication apps

Gleantap: Retention Automation

$99-$299 / Month

All-in-one platform for retention, support, sales & marketing. Show more

Gleantap: Retention Automation is a comprehensive customer experience platform designed to leverage customer data for improved engagement, ultimately driving repeat purchases and increasing revenue. The platform integrates four key modules—Omnichannel Inbox with AI, Marketing Automation, Sales CRM, and Reputation Management—into a seamless solution, simplifying your workflow. By automating full customer journeys based on behavior or specific timing, Gleantap allows businesses to deploy AI agents for responsive interaction across multiple channels such as Email, SMS, Web Chat, and popular social media platforms like Facebook Messenger, Instagram, and Whatsapp. The app empowers you to engage customers through dynamic, two-way conversations using both AI and human agents, enhancing the customer experience. With Gleantap, creating multi-touch journeys tailored to customer data is straightforward, and you can also utilize forms for collecting feedback, surveys, or generating reviews. To support your marketing efforts, a dedicated Customer Success Manager is available to ensure the success of your campaigns. Whether you're looking to build intuitive pipelines for lead tracking, upsells, or fulfillment, Gleantap provides the tools necessary for effective customer retention and growth.

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Marketing automation

Feedback collection

Two-way conversations

Omnichannel inbox

Ai-driven automations

Sales crm

Taptool

$149-$999 / Month

7.8

1 Reviews

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iOS and Android Mobile App Builder

Live preview

No-code builder

Theme ai

Instant feedback

Iglu PDV ‑ Omnichannel Brazil

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Boost sales with an integrated omnichannel operation

Auto-generate invoices

Integrated pdv payments

Auto-reconcile orders

Simplified returns/exchanges

Integrated payment methods

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SaleSmartly：Omnichannel chat

$9 / Month

7.8

6 Reviews

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One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.

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Omnichannel integration

Unified interface

Social media chats

Centralized communication

Quick serve feature

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Voyado Engage

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Create a personalized omnichannel experience across channels

Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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mLoyal Made Simple

(1/5)

1 Reviews

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All in one omnichannel loyalty solution using mobile number

Omnichannel integration

Loyalty program management

Mobile number enrollment

Points and coupons

Redemption and earning

Rich analytics

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Sesami: Appointment Booking

$19-$299 / Month

7.7

405 Reviews

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Booking platform to sell services and experiences omnichannel Show more

Sesami: Appointment Booking is a dynamic app designed to provide seamless scheduling solutions for a wide range of service industries, including beauty, wellness, and retail, among others. Trusted by thousands of stores globally, it facilitates the booking of services, experiences, events, workshops, and classes both online and in-store. The app is equipped with advanced tools like Sesami Flows and an SDK, empowering businesses to create customizable booking journeys and next-generation scheduling experiences. Users can enhance customer engagement through features like tailored reminders and thank-you emails, thanks to integrations such as Klaviyo. With multi-language support and global time zone compatibility, Sesami allows businesses to scale and reach international markets effortlessly. It is also a partner-friendly solution, boasting over 50 partnerships and five integrations, with a streamlined installation process and an onboarding call to ensure a smooth setup.

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Quick setup

Multilingual support

Reminder emails

Thank-you emails

Event scheduling

Time-zone support

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SAP Emarsys Marketing Platform

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Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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Bobtail Sqquid Omnichannel

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Omnichannel retail made easy

Online sales management

Order flow automation

Merchandise management

Multichannel selling

Efficient shipping

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Zence Loyalty And Rewards

7.8

1 Reviews

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Zence Loyalty: Easy to Implement Omnichannel Loyalty Program

Referral program

Points system

Store credit

Omnichannel loyalty

Gift vouchers

Coupon issuance

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BigSeller

7.8

1 Reviews

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An omnichannel system to manage e-commerce business

Print shipping labels

Auto-sync orders

Warehouse management

Bulk order handling

Auto-deduct stock

Unified order processing

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NetSuite Omnichannel Connector

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Seamlessly connect your store to Netsuite

Sync inventory

Sync products

Sync orders

Gift certificates integration

Loyalty module

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HotWax Order Management System

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Omnichannel Order Management System

Bopis

Order routing

Ship from store

Pre-order management

Store inventory management

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Socloz: OMS platform

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The Omnichannel platform that adapts to your needs.

Express deliveries

Unify inventories

Seasonal settings

Online product expansion

Inventory flow

Residual inventory reduction

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Ginee

$11268-$5988 / Month

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An OMS to help SEA merchants manage Omnichannel transactions

Product management

Bulk order handling

Centralized operations dashboard

Warehouse management system

Omni-channel service

Auto-sync products/orders

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Asaan Retail

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Omnichannel platform for managing inventory & order workflows Show more

Asaan Retail is a comprehensive retail management app designed to streamline your business operations with ease. The app allows you to manage sales orders in real-time and ship products effortlessly with just one click. Seamlessly integrate with over 25 global marketplaces and couriers to efficiently handle listings, orders, inventory, and payments across all your sales channels. The built-in POS system simplifies retail order management, while real-time inventory updates help maintain accuracy and prevent stockouts. With robust accounting features, you can track expenses, manage ledgers, and keep an eye on your chart of accounts. Asaan Retail provides insightful reports and dashboards to support data-driven decision-making. Maximize your sales potential and streamline your operations with Asaan Retail today!

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Real-time updates

Data-driven decisions

Order management

Inventory control

Pos system integration

Manage shipments

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Bird: Email, SMS, WhatsApp

(1/5)

1 Reviews

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Omnichannel marketing and communication app with smart chatbots and CRM integration. Show more

Bird is a versatile communication platform designed to enhance your business interactions across popular chat channels like Email, SMS, and WhatsApp. It offers powerful broadcast marketing tools to send targeted messages, helping you engage effectively with your audience and boost your brand presence. With Bird, you can seamlessly integrate conversational commerce into your customer interactions, providing a premium shopping experience directly within chat. The app also features smart solutions for addressing abandoned carts, allowing you to re-engage users and recover potential sales. Effortlessly deploy conversational chatbots to handle FAQs and recommend products, reducing your team's support burden while enhancing service efficiency. Bird's CRM capabilities ensure that communicating with businesses is as natural and personal as chatting with a friend. Additionally, it facilitates omni-channel engagement through integration with Wix activities, ensuring your outreach is coordinated and comprehensive.

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Personalized campaigns

Conversational commerce

Shared inbox

Abandoned cart

Broadcast marketing

Omnichannel engagement

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ConnectPOS

$49-$99 / Month

7.3

144 Reviews

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Retail POS system on Desktop, Android & iOS

Inventory management

Performance tracking

Third-party integration

Real-time sync

Order control

Customer data management

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Avada Email Marketing

$16-$47 / Month

9.7

1,764 Reviews

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Increase sales with email automation marketing campaign & SMS Show more

Avada Email Marketing is a robust platform designed to help merchants convert visitors and leads into loyal customers through a comprehensive omnichannel approach. The app enables seamless follow-up and engagement via multiple channels, including email marketing, SMS, push notifications, and WhatsApp, ensuring that businesses can reach their audience wherever they are. Key features include smart mail automation, mass mailing, advanced segmentation, and detailed reporting to fine-tune marketing strategies. Merchants can leverage tools such as sales popup forms, spin-to-win games, and various email marketing templates to capture and nurture leads effectively. With automation workflows like abandoned cart recovery and welcome sequences, Avada streamlines customer interactions and enhances the shopping experience. The platform supports A/B testing, geo-targeting, and personalized product recommendations, allowing businesses to optimize their campaigns for maximum impact. Whether it's through newsletters or promotional SMS campaigns, Avada provides all the tools necessary to manage and grow customer relationships efficiently.

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Segmentation tools

Sms marketing

Personalization options

Email automation

Sales popups

Advanced reporting

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Moose: Live Chat WhatsApp, FAQ

8.6

166 Reviews

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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.

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Faq builder

Help center templates

Support ticket management

Customizable help widget

Efficient helpdesk workflow

Insightful performance reports

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Shopify Omnichannel communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Gleantap: Retention Automation

Taptool

Iglu PDV ‑ Omnichannel Brazil

SaleSmartly：Omnichannel chat

Voyado Engage

mLoyal Made Simple

Sesami: Appointment Booking

SAP Emarsys Marketing Platform

Bobtail Sqquid Omnichannel

Zence Loyalty And Rewards

BigSeller

NetSuite Omnichannel Connector

HotWax Order Management System

Socloz: OMS platform

Ginee

Asaan Retail

Bird: Email, SMS, WhatsApp

ConnectPOS

Avada Email Marketing

Moose: Live Chat WhatsApp, FAQ