Reviews: S: Estimated Delivery Date ETA

Customer reviews: S: Estimated Delivery Date ETA

Reviews (356)

Overall rating

4.9

5

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4

3
3
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1

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What Merchants Think

Merchants highly value "S: Estimated Delivery Date ETA" for its ability to enhance transparency and improve customer trust by providing clear delivery timelines. The overwhelmingly positive feedback points to a user-friendly interface that is easily customizable, fitting seamlessly within various store themes. Moreover, the support team consistently receives accolades for their exceptional commitment to offering timely and effective assistance, further enhancing user experience. As a result, many store owners deem it an essential tool for their businesses.

Key Strengths

Highly customizable options, including custom CSS.
Intuitive and simple setup process.
Clear and accurate estimated delivery timelines.
Exceptional customer support and responsiveness.
Ability to create complex rules tailored to diverse geographical locations and product types.

Common Concerns

Occasional instability issues that require support intervention.
Minor areas for further improvement in user experience.

Final Thoughts

Overall, "S: Estimated Delivery Date ETA" is highly praised for its functional capabilities and the profound level of customer support it offers, making it a highly recommended tool for Shopify store owners seeking to provide more transparency in delivery timelines. While there can be occasional technical hiccups, they are often resolved swiftly with the help of the dedicated support team, affirming the app's reliability and value.

ITASPORT

Apr 08, 2024 on Shopify

We recently installed this app. By far, Omega's standout feature is its exceptional team support. Aside with its app features... Their prompt and personalized assistance ensures quick resolution of inquiries and issues. With a proactive approach to problem-solving, Omega goes above and beyond to guarantee customer satisfaction, 100%.

Art of Curation

Feb 21, 2024 on Shopify

I don't have many apps in my store, but this one is an app that NO store should go without! It avoids so many questions and gives customers the assurance they need about when they can expect their order so they can proceed with ease to place those orders! The support team is amazing and helped me to ensure the message appears exactly where and how I needed it to look perfect and fit in with my brand. Thanks Omega!

LittleRiverCustoms

Jan 25, 2024 on Shopify

"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support. "Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny. We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.

akiiko

Jan 18, 2024 on Shopify

What truly sets Omega apart, though, is their exceptional team support. Whenever I've had inquiries or needed assistance, their support team has been quick to respond and incredibly helpful. Their dedication to ensuring customer satisfaction is evident in the prompt and personalized assistance they provide.