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Customer reviews: S: Estimated Delivery Date ETA

Develop by Synctrack

Reviews (394)

Overall rating
4.9

What Merchants Think

Merchants highly value "S: Estimated Delivery Date ETA" for its ability to enhance transparency and improve customer trust by providing clear delivery timelines. The overwhelmingly positive feedback points to a user-friendly interface that is easily customizable, fitting seamlessly within various store themes. Moreover, the support team consistently receives accolades for their exceptional commitment to offering timely and effective assistance, further enhancing user experience. As a result, many store owners deem it an essential tool for their businesses.

Key Strengths

  • Highly customizable options, including custom CSS.
  • Intuitive and simple setup process.
  • Clear and accurate estimated delivery timelines.
  • Exceptional customer support and responsiveness.
  • Ability to create complex rules tailored to diverse geographical locations and product types.

Common Concerns

  • Occasional instability issues that require support intervention.
  • Minor areas for further improvement in user experience.

Final Thoughts

Overall, "S: Estimated Delivery Date ETA" is highly praised for its functional capabilities and the profound level of customer support it offers, making it a highly recommended tool for Shopify store owners seeking to provide more transparency in delivery timelines. While there can be occasional technical hiccups, they are often resolved swiftly with the help of the dedicated support team, affirming the app's reliability and value.

California Wallpaper

Apr 28, 2025  on Shopify

I do not recommend installing this app. It won't let you set different processing and delivery times for different types of products. This option in the app does not work well if you have more than 25 products in your store. It will not work in automatic mode with filters.

Mihodo

Apr 25, 2025  on Shopify

I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall. To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall. After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do.

Mihodo

Apr 23, 2025  on Shopify

I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall. To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall.

Bogar Tech Designs

Apr 13, 2025  on Shopify

This app does exactly what it promises — and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme. But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby. If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer. Highly recommend!

Cool Gear Pro

Apr 12, 2025  on Shopify

I just installed and had an issue with where the EDD block was displaying on my product pages. I contacted support and Niel fixed the issue within minutes. Great support and looking forward to trying it out further!

Lav Art Studio

Apr 08, 2025  on Shopify

Amazing app. I had a small issue (my fault), but to my surprise the team was so fast to help it was wild. Super good customer service, and the app integration + esthetics is top notch.

Zone shopping

Apr 08, 2025  on Shopify

assistante très réactif , est la pour aider et écouter ce qu'on a besoin , j'apprécie ce service il est excellent , en tout cas je suis très très satisfaite de cet application , tout le monde devrait être comme sa productifs a tout moment et réactif assez vite je trouve cela un travail professionnel , encore merci a Sophia pour son aide , et je la recommande à tous

Outdoorfeeling.com

Apr 08, 2025  on Shopify

The app offers a wide range of great features, and we experienced the fastest support we've ever had with any app.

Silla Paris

Apr 01, 2025  on Shopify

Joy from their service team was kind and helpful and very efficient in her work. Really appreciate her service.

Mein Monogramm

Mar 24, 2025  on Shopify

This app offers us finally the chance to edit the delivery dates for different products. A functionality that we were searching for, for a long time. The customer support is very quick and super friendly and helpful. Five stars!

Woodartdeal

Mar 21, 2025  on Shopify

Solved my 2 headaches in single day! And all works now, i had a good day with this App, the support team is awsome! Thank you guys so much for displaying my time-line so clear and transparent to customers.

Safe Oferta

Mar 18, 2025  on Shopify

Excellent app, it has several features that make a difference, in addition to having top-notch customer service! Cam, excellent attendant, very helpful, attentive and objective! An excellent employee and a great helper for anyone who needs it.

BB Vintage by Maxine

Mar 16, 2025  on Shopify

Joyce is a dream come true! her service is impeccable... she has made everything seamless and pleasant... i couldn't ask for more .. Thank you so much.. again..

NAIL SHOP

Mar 13, 2025  on Shopify

A well-functioning application with an informative interface and easy customization. The support team quickly resolves any custom requests and issues.

i-tec.store

Feb 24, 2025  on Shopify

Die App ist sehr individualisierbar und macht es uns möglich unseren Kunden eine genaue Ankunftszeit der Ware anzuzeigen. Auch der Support ist absolut fantastisch - Antworten innerhalb weniger Minuten und eine direkte und unproblematische Lösung von Herausforderungen. Definitiv 5 Sterne und absolut weiterzuempfehlen.

TAYLOR KOM

Feb 23, 2025  on Shopify

A very easy-to-use app that allows customers to clearly see the time of each step. We highly recommend using it, and there is also online customer service guidance.

The Lovery

Feb 17, 2025  on Shopify

So far, the S: Estimated Delivery Date ETA app has been a valuable addition to our store. The support team was instrumental in helping us set it up, especially with customizing the look and feel through CSS to seamlessly match our site. They also assisted in setting up rules for our personalized and ring products, which require longer processing times than standard items. We're still working on incorporating a list of UPS zip codes to refine shipping estimates, but overall, we're pleased with the app and look forward to further optimizing it.

BUDWING

Feb 04, 2025  on Shopify

Serviço de atendimento excelente e aplicação completa e voltada para o cliente ! Fui atendida pela Cam de Omega e pelo Ben, que me ajudaram incansavelmente em todo o processo de setup na minha loja. Recomendo vivamente.

EVERLYCRAFTED

Feb 01, 2025  on Shopify

I’ve been using this app for a few weeks now, and it’s been a game-changer for my Shopify store. The ability to show customers an estimated delivery window based on location & vendor is a game-changer. What I love most is how customizable it is. I was able to tailor the delivery estimates to match my shipping policies and theme perfectly. The setup was straightforward, and the interface is intuitive, even for someone who isn’t tech-savvy. Overall, this app is a must-have for any Shopify store owner looking to enhance transparency and build trust with their customers. It’s worth every penny!

Ecity Electronics

Jan 21, 2025  on Shopify

Well designed app with very useful features. Easy to navigate & customize. Instant support. Highly recommend this app.

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