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Customer reviews: S: Estimated Delivery Date ETA

Develop by Synctrack

Reviews (378)

Overall rating
4.9

What Merchants Think

Merchants highly value "S: Estimated Delivery Date ETA" for its ability to enhance transparency and improve customer trust by providing clear delivery timelines. The overwhelmingly positive feedback points to a user-friendly interface that is easily customizable, fitting seamlessly within various store themes. Moreover, the support team consistently receives accolades for their exceptional commitment to offering timely and effective assistance, further enhancing user experience. As a result, many store owners deem it an essential tool for their businesses.

Key Strengths

  • Highly customizable options, including custom CSS.
  • Intuitive and simple setup process.
  • Clear and accurate estimated delivery timelines.
  • Exceptional customer support and responsiveness.
  • Ability to create complex rules tailored to diverse geographical locations and product types.

Common Concerns

  • Occasional instability issues that require support intervention.
  • Minor areas for further improvement in user experience.

Final Thoughts

Overall, "S: Estimated Delivery Date ETA" is highly praised for its functional capabilities and the profound level of customer support it offers, making it a highly recommended tool for Shopify store owners seeking to provide more transparency in delivery timelines. While there can be occasional technical hiccups, they are often resolved swiftly with the help of the dedicated support team, affirming the app's reliability and value.

ShopaVibe

Sep 25, 2025  on Shopify

Great app! Very easy to set up and works perfectly to show delivery estimates on my store. It helps build trust with customers and reduces support questions. Support team is fast and helpful.

Bekarei

Sep 22, 2025  on Shopify

I just started using this app. Very easy to set up and easy to handle. Customer service is quick and very friendly.

Love Silver Jewellery

Sep 18, 2025  on Shopify

Excellent support, helped me adjust the styling of an app to meet the requirements. Very responsive.

Luxiface.com

Sep 17, 2025  on Shopify

We have been using the Estimated Delivery Date ETA app for almost 6 months now, and it has increased our conversion rate by nearly 8%. EDD, based on geolocation and equipped with many functionalities, has made this app very versatile. Highly recommended for e-commerce stores.

AUX-Aquaristik

Sep 09, 2025  on Shopify

super Support, man hat mir umgehend mit allen Problemen geholfen, jetzt läuft alles und ich bin hochzufrieden mit der app

Equiflair

Sep 03, 2025  on Shopify

The support team behind the Syntrack EDD app has been excellent—quick to respond and very helpful throughout the setup. They guided us through configuring complex rule-based estimated shipping dates, and their assistance made the process straightforward. A great addition to our store with great support.

Football Wallcharts

Sep 02, 2025  on Shopify

Fantastic app for building in natural urgency timers into your PDP that improves conversion rates. The team is also very helpful in answering any questions. This is a must have app!

Katamu Co

Sep 02, 2025  on Shopify

App seems great. Customer support is top-notch. Responded within seconds and solved all the issues I had

Gardenreet Lighting

Aug 27, 2025  on Shopify

5 stars for the Estimated Delivery Date app! The features are powerful and have worked flawlessly for us. Big thanks to the support team for their incredible patience and helpfulness in answering all my questions. They are a true asset to this excellent product! A special thanks to Cam for all the help!

SHAMTAM

Aug 20, 2025  on Shopify

Great app — very convenient and easy to use. Special thanks to Tracy for the prompt and comprehensive support during setup. Truly appreciated!

Gleeo

Aug 20, 2025  on Shopify

Chat support is super fast and quick. We are also grateful to the developer team for handling all of our requests.

NZ Tack Saddlery Co

Aug 13, 2025  on Shopify

We tried every other app and this is the only one that actually works. Customer service is outstanding. Our inventory is complex: we carry in-stock items and drop-ship others with “Continue selling when out of stock” enabled. Their team guided us through setup and configured tailored rules for each scenario.

Opulifts

Aug 01, 2025  on Shopify

The support team is really fast and solves the problem right away, no waiting time. The app is intuitive and beautiful. Worth using for a long time

PrijzenStorm.nl

Jul 24, 2025  on Shopify

Very responsive support, we had to set up some multiple rules over a period of a few days and had to reach out to support a few times for additional clarification and some minor tweaks to be done and within literally 30 seconds we get response from Cam and she helps us sort it out within minutes. At onboarding we had a live one on one session to set us up within minutes too. So far 9,5/10

Francisbyfb

Jul 08, 2025  on Shopify

Perfect customer service thanks to Ben! I installed the app and had some questions. He helped me directly and the app is perfect to use now.

Nexus Home Goods

Jul 01, 2025  on Shopify

It's being amazing using Delivery Date ETA. It's a quick setup and that's it. The online support is very fast available 24x7, Joyce gave me a great support to setup no inventory items by resolving all my issues. I really recommend this tool!

My Store

Jul 01, 2025  on Shopify

Amazing app and does exactly what we required to sell in 14 countries, highly recommended if you have multi warehouses of multinational operations.

Zerspanercrew

Jun 29, 2025  on Shopify

Very good app, I had a problem with the visibility and the support responded within 1 minute and solved the problem immediately. Very good support and app!

Glasshop24

Jun 26, 2025  on Shopify

incredible tool! top customer service, fast and the app increases customer satisfaction and conversion. must have for real sellers

Beds on Legs

Jun 25, 2025  on Shopify

The Estimated Delivery Date – ETA Shopify app has been a fantastic addition to our store, helping us clearly communicate delivery timelines. It's easy to set up, highly customizable, and integrates seamlessly with our theme, allowing us to show accurate delivery estimates. The support team is incredibly responsive and helpful — they quickly assisted us with a custom setup.

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