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Customer reviews: Octane AI: Advanced Quiz Maker

Develop by Shopify

Reviews (192)

Overall rating
4.8

What Merchants Think

Merchants have generally praised "Octane AI: Advanced Quiz Maker" for its user-friendly interface and effectiveness in driving customer engagement and sales. The app's ease of use and the positive impact on conversion rates are highlighted repeatedly. However, the standout feature that merchants continually emphasize is the exceptional customer support provided by the team, especially by Ariel, Ivana, and Mark. Common users also find value in the app's integration capabilities and the seamless setup process.

Key Strengths

  • Exceptional customer support, specifically from Ariel, Ivana, and Mark, noted for their responsiveness and dedication.
  • Easy-to-use interface that allows for straightforward quiz creation and integration.
  • Significant impact on conversion rates and increased customer engagement.
  • Seamless integration with existing business systems and platforms.
  • Flexibility to customize quizzes to specific business needs.

Common Concerns

  • Occasional technical issues or limitations in design functions noted by users.
  • The app's pricing might be a concern for some merchants, although many feel the return on investment justifies the cost.
  • A rare mention of inadequate support experience, specifically regarding language barriers and technical knowledge.

Final Thoughts

Overall, "Octane AI: Advanced Quiz Maker" is highly regarded by merchants for its robust features and outstanding customer service. While there are some minor technical limitations and concerns about pricing, the overwhelming sentiment is positive, with many users experiencing significant benefits in customer engagement and sales. This app is particularly recommended for businesses looking to enhance their customer interactions and streamline their quiz setup processes.

The Link Within

Nov 13, 2023  on Shopify

I have been able to build a subscription box service with octane, the support from their team is incredible - quick response, I shared my idea with Ivana and Mark and they gave me suggestions on how to proceed + which integrations would be useful. The quiz feature is the biggest contributor to my sales, this is a must have for a new business! HIGHLY RECOMMEND!

ByHeart

Oct 30, 2023  on Shopify

More opt ins in the first 24 hours than any other form on our site! Octane quizzes just make sense - and they make money too! I knew that the quiz itself would be powerful but that tech combined with the incredible support team (shoutout to Mark!) and their quick replies make all the difference in the world. Love Octane and recommend it to anyone who wants to increase opt ins.

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