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Customer reviews: Octane AI: Advanced Quiz Maker

Develop by Octane AI

Reviews (253)

Overall rating
4.8

What Merchants Think

Merchants have generally praised "Octane AI: Advanced Quiz Maker" for its user-friendly interface and effectiveness in driving customer engagement and sales. The app's ease of use and the positive impact on conversion rates are highlighted repeatedly. However, the standout feature that merchants continually emphasize is the exceptional customer support provided by the team, especially by Ariel, Ivana, and Mark. Common users also find value in the app's integration capabilities and the seamless setup process.

Key Strengths

  • Exceptional customer support, specifically from Ariel, Ivana, and Mark, noted for their responsiveness and dedication.
  • Easy-to-use interface that allows for straightforward quiz creation and integration.
  • Significant impact on conversion rates and increased customer engagement.
  • Seamless integration with existing business systems and platforms.
  • Flexibility to customize quizzes to specific business needs.

Common Concerns

  • Occasional technical issues or limitations in design functions noted by users.
  • The app's pricing might be a concern for some merchants, although many feel the return on investment justifies the cost.
  • A rare mention of inadequate support experience, specifically regarding language barriers and technical knowledge.

Final Thoughts

Overall, "Octane AI: Advanced Quiz Maker" is highly regarded by merchants for its robust features and outstanding customer service. While there are some minor technical limitations and concerns about pricing, the overwhelming sentiment is positive, with many users experiencing significant benefits in customer engagement and sales. This app is particularly recommended for businesses looking to enhance their customer interactions and streamline their quiz setup processes.

KarradaGroup

Sep 25, 2024  on Shopify

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?

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