Customer reviews: Octane AI: Advanced Quiz Maker

<h3>What Merchants Think</h3> <p>Merchants have generally praised "Octane AI: Advanced Quiz Maker" for its user-friendly interface and effectiveness in driving customer engagement and sales. The app's ease of use and the positive impact on conversion rates are highlighted repeatedly. However, the standout feature that merchants continually emphasize is the exceptional customer support provided by the team, especially by Ariel, Ivana, and Mark. Common users also find value in the app's integration capabilities and the seamless setup process.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, specifically from Ariel, Ivana, and Mark, noted for their responsiveness and dedication.</li> <li>Easy-to-use interface that allows for straightforward quiz creation and integration.</li> <li>Significant impact on conversion rates and increased customer engagement.</li> <li>Seamless integration with existing business systems and platforms.</li> <li>Flexibility to customize quizzes to specific business needs.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional technical issues or limitations in design functions noted by users.</li> <li>The app's pricing might be a concern for some merchants, although many feel the return on investment justifies the cost.</li> <li>A rare mention of inadequate support experience, specifically regarding language barriers and technical knowledge.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Octane AI: Advanced Quiz Maker" is highly regarded by merchants for its robust features and outstanding customer service. While there are some minor technical limitations and concerns about pricing, the overwhelming sentiment is positive, with many users experiencing significant benefits in customer engagement and sales. This app is particularly recommended for businesses looking to enhance their customer interactions and streamline their quiz setup processes.</p>

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Reviews (254)

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What Merchants Think

Merchants have generally praised "Octane AI: Advanced Quiz Maker" for its user-friendly interface and effectiveness in driving customer engagement and sales. The app's ease of use and the positive impact on conversion rates are highlighted repeatedly. However, the standout feature that merchants continually emphasize is the exceptional customer support provided by the team, especially by Ariel, Ivana, and Mark. Common users also find value in the app's integration capabilities and the seamless setup process.

Key Strengths

Exceptional customer support, specifically from Ariel, Ivana, and Mark, noted for their responsiveness and dedication.
Easy-to-use interface that allows for straightforward quiz creation and integration.
Significant impact on conversion rates and increased customer engagement.
Seamless integration with existing business systems and platforms.
Flexibility to customize quizzes to specific business needs.

Common Concerns

Occasional technical issues or limitations in design functions noted by users.
The app's pricing might be a concern for some merchants, although many feel the return on investment justifies the cost.
A rare mention of inadequate support experience, specifically regarding language barriers and technical knowledge.

Final Thoughts

Overall, "Octane AI: Advanced Quiz Maker" is highly regarded by merchants for its robust features and outstanding customer service. While there are some minor technical limitations and concerns about pricing, the overwhelming sentiment is positive, with many users experiencing significant benefits in customer engagement and sales. This app is particularly recommended for businesses looking to enhance their customer interactions and streamline their quiz setup processes.

Dog Proofer

Feb 28, 2025 on Shopify

App looks great onsite and the customer support (Ivana) was very helpful and responsive in setting up and testing our quiz. Great customer service/people! The app/tech itself is a little clunky: 1. They use external integrations for all results - it doesn't carry the results emails natively (even the simplest ones that would just send a copy of the results) so for simple alerts to customers and sales teams you need to set up more complicated external app integrations. 2. No way to see customer paths. For more complex sales, it would be helpful to see the exact path each customer took and/or their answer to each question which isn't possible. You can only see the link to their results page which is useful but lacks context, especially for more complex sales where different accessories/upsells could be offered if the sales team was aware of the customer path/answers. 3. Relatively Expensive: for the amount of work that needs to be done to set it up (plus the above limitations) the app is pretty expensive. I honestly didn't do too much research into alternatives so that's on me. Also, I have four brands so rolling this out across four stores would be incredibly expensive if we decide to do it. Right now we are testing to see the ROI. We look forward to more development on the app that hopefully addresses the technical issues, and perhaps a tiered pricing program for larger companies with multiple stores.