Reviews: Octane AI: Advanced Quiz Maker

Customer reviews: Octane AI: Advanced Quiz Maker

Reviews (253)

Overall rating

4.8

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What Merchants Think

Merchants have generally praised "Octane AI: Advanced Quiz Maker" for its user-friendly interface and effectiveness in driving customer engagement and sales. The app's ease of use and the positive impact on conversion rates are highlighted repeatedly. However, the standout feature that merchants continually emphasize is the exceptional customer support provided by the team, especially by Ariel, Ivana, and Mark. Common users also find value in the app's integration capabilities and the seamless setup process.

Key Strengths

Exceptional customer support, specifically from Ariel, Ivana, and Mark, noted for their responsiveness and dedication.
Easy-to-use interface that allows for straightforward quiz creation and integration.
Significant impact on conversion rates and increased customer engagement.
Seamless integration with existing business systems and platforms.
Flexibility to customize quizzes to specific business needs.

Common Concerns

Occasional technical issues or limitations in design functions noted by users.
The app's pricing might be a concern for some merchants, although many feel the return on investment justifies the cost.
A rare mention of inadequate support experience, specifically regarding language barriers and technical knowledge.

Final Thoughts

Overall, "Octane AI: Advanced Quiz Maker" is highly regarded by merchants for its robust features and outstanding customer service. While there are some minor technical limitations and concerns about pricing, the overwhelming sentiment is positive, with many users experiencing significant benefits in customer engagement and sales. This app is particularly recommended for businesses looking to enhance their customer interactions and streamline their quiz setup processes.

111SKIN

Jun 30, 2024 on Shopify

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

WelleCo US

Jun 30, 2024 on Shopify

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.

Ai13 Billet Products

May 09, 2024 on Shopify

Love having this quiz on our store's website! It has helped individuals determine what kind of fuel nozzle to purchase with the type of can that they have in their garage. Ivana & Mark are always there to help when I have an issue!

Impact Networking

Mar 28, 2024 on Shopify

Great app with great results helping our clients get the right products directly to their cart. Special shout out to Ivana on the support team for helping me out and making sure my quiz was perfect!

TB12

Feb 27, 2024 on Shopify

Fantastic app that has completely changed our top-of-funnel acquisition strategy. The capabilities of the quiz are incredible and the team is very helpful with optimizations. Would recommend to any consumables business.

Patriot Footbeds

Nov 30, 2023 on Shopify

Great App. I only use basic functions, but it is very effective. Also very good support team.

The Link Within

Nov 13, 2023 on Shopify

I have been able to build a subscription box service with octane, the support from their team is incredible - quick response, I shared my idea with Ivana and Mark and they gave me suggestions on how to proceed + which integrations would be useful. The quiz feature is the biggest contributor to my sales, this is a must have for a new business! HIGHLY RECOMMEND!

ByHeart

Oct 30, 2023 on Shopify

More opt ins in the first 24 hours than any other form on our site! Octane quizzes just make sense - and they make money too! I knew that the quiz itself would be powerful but that tech combined with the incredible support team (shoutout to Mark!) and their quick replies make all the difference in the world. Love Octane and recommend it to anyone who wants to increase opt ins.