Huge thanks to Octane AI's support team for helping me customize my results page! Ariel and Ivana were incredibly supportive throughout the conversation, They were very much responsive, patient, and went above and beyond to ensure everything was perfect. Their expertise and dedication made the process seamless, and I couldn’t be happier with the results.

The product is great and easy to use. We've had great success capturing emails and sales with our quizzes. Most importantly, though, the customer support is top-notch. I've been using Octane for several years now. Whenever I have a question or issue, I send over an email, and I get quick, helpful, thorough responses immediately (Ivana and Ariel are part of the support team and have been incredibly helpful always). I highly recommend this great product and service!

Great support ! Ariel has been very helpful throughout the process of setting up and configuring the application. He provided clear guidance, answered all my questions, and ensured everything was running smoothly.

Ivana and Ariel helped us with some design issues we were having with text wrapping in the middle of a word. The team looked into the issue, resolved it and provided the CSS code of the update. I appreciate their communication and quick resolution.

The app works wonders in terms of conversion. I had some trouble setting up some parts of the quiz, but Ariel and Ivana were able to help and even set parts of the quiz up for me. They went above and beyond and I was very grateful for their support as I was on a tight deadline right before BFCM. Although I'm pretty tech savvy, I still don't understand one particular part of the setup, but I am confident if I need help in the future that the Octane AI team will be there. The rest of the setup was relatively easy, I started to see engagement immediately, and revenue increase. This app is totally worth it. If you are on the fence about installing because of the price, don't be. You will see your return on value. I can't wait to optimize our quiz and explore how to increase conversion even more. Thank you Octane AI!

Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.

I have only been impressed with both Octane AI as an app, as well as their incredible customer service. The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions. While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS! Don't look any further if you are looking for a quiz to massively improve your customer experience!

Very helpful support! Shout out to Ariel for all of his help!!

I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.

We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

My experience with Octane AI has been great so far, especially because of their customer support team. Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website. Thank you Ivana & the team!

We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!

Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.

We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.

Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.