We've been using Numeral for several years now, and it's been great. Sales tax is one of those things you don't want to think about until things go wrong…. and with Numeral, it's just been consistently accurate across filings and 30+ states The support has been helpful and thats the one thing they do supremely well - having someone side by side to guide you along the way. Not only do they deal with all the mail, whenever we've had questions, their team has been extremely responsive and actually try to help…. not just pointing to docs, but making sure things are handled correctly. We've used a number of other solutions in the past and Numeral does extremely well with guided support Numeral has been very reliable for us and I'd recommend them to other brands who need sales tax automation

Numeral has been a breath of fresh air for us! From customer support to tech support, everyone on their team is super knowledgable, friendly and incredibly responsive. If the person we contact can’t solve our issue, they very quickly find us someone who can. They don't just send us links to countless 'help articles', we deal with actual humans on a first name basis. They have never left us ‘hanging’ with an issue. We have tried other sales tax platforms, and Numeral is by far the best!

We started with Numeral in 2024 and have grown to really appreciate their service. They are quick to respond to questions and help resolve issues with States, etc. I am able to approve returns before processing and they provide copies of completed tax returns on the portal.

We used to work with Avalara and decided to switch to Numeral over a year ago after MANY frustrations. This has been such a good decision. Numeral makes filing in the US sooo much easier, and customer support is on top of everything we send them. It's a no-brainer. 5/5.

My business has worked with Numeral as they pioneer the sales tax compliance space for e-commerce brands. Numeral is a company you can absolutely rely on for getting the job done in the best way possible. Customer service is a breeze and they make every action concise and easy to understand. Of all business partnerships, mine with Numeral is the strongest - And I feel this speaks volumes to the people and workflows created at Numeral. Please utilize their services!

STAY AWAY!!!! Numeral is the most irresponsible and misleading service I have ever paid for. I paid for twelve months believing my registrations were handled and my tax liabilities were being managed. That is the entire reason you hire a company like this. Instead I was left exposed. Key registrations were not completed, my compliance status was not what I was led to believe, and I received no clear notification that anything was incomplete. No proactive outreach. No urgent warning. No accountability. Just silence while the subscription kept billing. This is not a minor inconvenience. This is the kind of failure that can create real penalties and real risk for a business. If your business depends on staying compliant, you cannot afford a vendor that takes your money and then leaves you to discover gaps on your own. Numeral did not deliver the core service I paid for, and the lack of communication makes it worse. I asked for escalation and a refund because I should not be paying for months of coverage that did not actually exist. Avoid this company unless you want to babysit your compliance and double check everything yourself.

Zero communication. Signed up, paid, no communication for a month until I reached out. They finally got us registered, at least that's what it says on their site. It's hard to tell, though, because no one has reached out. Sales tax collection hasn't been enabled, and there doesn't seem to be a way get our sales tax ID in their portal. Great in concept, but terrible in execution.

If you're an e-commerce store, you NEED this program. I've worked with numerous other companies that charged your for every little thing, made you sign long contracts, charged you for every sale on TOP of the sales tax you already have to pay.... These guys make it SO easy - and their cost is unbeatable. Their customer service gets back with you immediately, you get to talk to a REAL person, and there's no waiting 3 weeks just to get a meeting someone bails out on at the last minute. The program could NOT be simpler - they handle EVERYTHING so all you do is a click a few buttons, and you can even put the thing completely on auto-pilot. Jacob met with me to onboard me and show me everything in detail and make sure my life was SUPER easy - and now I don't have to spend hours every month just tracking sales tax and making sure it's filed appropriately (and not paying it before I have to!). CANNOT recommend this company enough - they are going to make your life SO much easier!!!

We couldn’t be more impressed with our experience using Numeral. As a fast-growing company expanding into multiple states, managing sales tax compliance was becoming a serious headache. Numeral came in at just the right time and completely changed the game for us. From the moment we onboarded, their team was incredibly responsive, knowledgeable, and proactive. They didn’t just plug us into software and walk away — they understood our business, handled the registrations, filings, and even cleaned up legacy issues we weren’t aware of. The platform itself is intuitive, accurate, and surprisingly easy to use. We’ve been able to stay fully compliant without having to worry about missed filings, nexus thresholds, or complicated rules across states. It feels like we have an entire tax department behind us — but without the cost or complexity. If you’re even thinking about streamlining your sales tax process, don’t wait. Numeral is hands-down the best solution we’ve come across. This is one of those tools that just works — and makes you wonder how you ever ran without it.