Zero communication. Signed up, paid, no communication for a month until I reached out. They finally got us registered, at least that's what it says on their site. It's hard to tell, though, because no one has reached out. Sales tax collection hasn't been enabled, and there doesn't seem to be a way get our sales tax ID in their portal. Great in concept, but terrible in execution.

If you're an e-commerce store, you NEED this program. I've worked with numerous other companies that charged your for every little thing, made you sign long contracts, charged you for every sale on TOP of the sales tax you already have to pay.... These guys make it SO easy - and their cost is unbeatable. Their customer service gets back with you immediately, you get to talk to a REAL person, and there's no waiting 3 weeks just to get a meeting someone bails out on at the last minute. The program could NOT be simpler - they handle EVERYTHING so all you do is a click a few buttons, and you can even put the thing completely on auto-pilot. Jacob met with me to onboard me and show me everything in detail and make sure my life was SUPER easy - and now I don't have to spend hours every month just tracking sales tax and making sure it's filed appropriately (and not paying it before I have to!). CANNOT recommend this company enough - they are going to make your life SO much easier!!!

We couldn’t be more impressed with our experience using Numeral. As a fast-growing company expanding into multiple states, managing sales tax compliance was becoming a serious headache. Numeral came in at just the right time and completely changed the game for us. From the moment we onboarded, their team was incredibly responsive, knowledgeable, and proactive. They didn’t just plug us into software and walk away — they understood our business, handled the registrations, filings, and even cleaned up legacy issues we weren’t aware of. The platform itself is intuitive, accurate, and surprisingly easy to use. We’ve been able to stay fully compliant without having to worry about missed filings, nexus thresholds, or complicated rules across states. It feels like we have an entire tax department behind us — but without the cost or complexity. If you’re even thinking about streamlining your sales tax process, don’t wait. Numeral is hands-down the best solution we’ve come across. This is one of those tools that just works — and makes you wonder how you ever ran without it.