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Customer reviews: NS Color Swatch Variant Images

Develop by NestScale

Reviews (149)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "NS Color Swatch Variant Images" app. Many have expressed that it significantly simplifies the management of product variations and enhances the visual presentation of their online stores. The app's simplicity, ease of integration, and robust feature set have been commended, often being described as exceeding expectations for a free application. There is notable appreciation for the responsive and effective customer support team, particularly highlighting individuals like Lily and Chloe for their exemplary assistance.

Key Strengths

  • User-friendly and straightforward to set up
  • Provides extensive and flexible customization options
  • Enhances the visual appeal and usability of product variants
  • Outstanding customer support, with quick response times
  • Good value for money, especially considering it's free for users
  • Easy integration with existing stores and themes

Common Concerns

  • Occasional initial setup issues, though often quickly resolved by the support team
  • Some users noted the absence of certain advanced features, like conditional display of variants
  • A few instances of app malfunctions leading to sales and revenue loss
  • Change from free to paid application caused dissatisfaction among some users
  • Translation and multi-language support could be improved

Final Thoughts

Overall, "NS Color Swatch Variant Images" comes highly recommended by its users for its ease of use, impressive features, and exceptional customer service. While there are a few areas that could be improved, the consensus among merchants is that it provides excellent value and enhances store functionality effectively. The team’s dedication to customer satisfaction is a key standout, making this app a popular choice for merchants looking to improve the management and aesthetic of their product swatches.

Ancerre Designs

Feb 05, 2025  on Shopify

A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!

INDRIZEST

Feb 04, 2025  on Shopify

A great App to Use. had some difficulty setting is up from Lily from Support was hugely Helpful. She was very patient. I would also say that the customization options are also a lot so you are bound to find a right fit.

Gladfellow

Jan 19, 2025  on Shopify

Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.

AURAPRO SAUNA™

Dec 30, 2024  on Shopify

I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support! The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team. If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!

Merlin Lash And Beauty

Dec 17, 2024  on Shopify

I cannot recommend this app enough. I have tried every colour/image swatch app under the sun. Every one had missing features, gaps that needed code edits to mitigate, or bloated extras that did nothing but complicate things. This app is simple to understand and use. But has all of the tools in the right way to make managing swatches easy. I swear I would of pulled all of my hair out if not for this app. It fit our use case perfectly without any funny business.

little Captain

Nov 21, 2024  on Shopify

Really great app that does exactly what it says. I was contacted by the team after the installation to ask if there was any support needed which is also great. Thank you for this app!

Qwixx Shop

Oct 26, 2024  on Shopify

The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options. We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding. After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute. Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience. Highly recommend both the app and their top-notch support!

diylpshome

Oct 22, 2024  on Shopify

Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot

TAMEKO

Sep 17, 2024  on Shopify

Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app

gomuda

Sep 10, 2024  on Shopify

i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.

My Glow Up Beauty

Sep 03, 2024  on Shopify

Your employee Lily identified my problem quickly and immediately came with the solution. I needed help with syncing my products and variants to the App. It took 2 minutes from start to finish.

Just Another Fisherman

Aug 19, 2024  on Shopify

Amazing app + support, super quick responses even with our massive time difference. Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!

RESTOLGIC

Aug 15, 2024  on Shopify

Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.

Transhumance

Aug 06, 2024  on Shopify

Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!

Hairsy

Jul 31, 2024  on Shopify

This app is perfect ! It's very simple to use and if you have an hesitation on anything, you have an 24H tchat !

Hello Tailr

Jul 17, 2024  on Shopify

Tested a lot of image swatch variant apps and this one is the best we found out of the lot of them, really easy to get going and customise with available features too - really happy with the results, check them out on our site here - Hello Tailr https://hellotailr.com/products/lengthen-pants

Soany Beauty

Jul 15, 2024  on Shopify

The app had an issue at the beginning, but with their great customer service (we got help by Lily) the issue was resolved quickly and now it works great.

LlamaFloofs

Jul 05, 2024  on Shopify

Glad I found this app, very user friendly and straightforward. Their support team is very responsive as well and open to suggestions for new features. Would def recommend especially for anyone just starting out their store like me.

Nooklii

Jul 01, 2024  on Shopify

This is honestly a great app, with many options for different swatches, and they work great. Sadly for me, the only thing that didn't work was the translation as my store supports multiple languages The support team was helpful and dedicated to solving the issue, and according to them, they'll be working on enhancing the app to work with translations I'm looking forward to the translated feature

Knitting and the city

Apr 26, 2024  on Shopify

Love the app! It's user-friendly, looks great, and best of all, it's free! Chloe and the team are incredibly helpful; they respond promptly and fix any issues that arise right away. Highly recommend!

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