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Customer reviews: NS Color Swatch Variant Images

Develop by Shopify

Reviews (140)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of the "NS Color Swatch Variant Images" app. Many have expressed that it significantly simplifies the management of product variations and enhances the visual presentation of their online stores. The app's simplicity, ease of integration, and robust feature set have been commended, often being described as exceeding expectations for a free application. There is notable appreciation for the responsive and effective customer support team, particularly highlighting individuals like Lily and Chloe for their exemplary assistance.

Key Strengths

  • User-friendly and straightforward to set up
  • Provides extensive and flexible customization options
  • Enhances the visual appeal and usability of product variants
  • Outstanding customer support, with quick response times
  • Good value for money, especially considering it's free for users
  • Easy integration with existing stores and themes

Common Concerns

  • Occasional initial setup issues, though often quickly resolved by the support team
  • Some users noted the absence of certain advanced features, like conditional display of variants
  • A few instances of app malfunctions leading to sales and revenue loss
  • Change from free to paid application caused dissatisfaction among some users
  • Translation and multi-language support could be improved

Final Thoughts

Overall, "NS Color Swatch Variant Images" comes highly recommended by its users for its ease of use, impressive features, and exceptional customer service. While there are a few areas that could be improved, the consensus among merchants is that it provides excellent value and enhances store functionality effectively. The team’s dedication to customer satisfaction is a key standout, making this app a popular choice for merchants looking to improve the management and aesthetic of their product swatches.

A N A M E

Jan 06, 2026  on Shopify

The app works well for visual variant splitting on collection pages, and the support team is responsive and genuinely trying to improve the product. That said, it’s important to highlight a structural limitation. Variant Split is purely visual. Shopify filters operate at product level, not variant level, so when a product matches a filter via one variant, the app still renders all variant tiles unless Variant Split is disabled. The team is actively working on a workaround (disabling Variant Split when filters are applied), which helps prevent incorrect filtering results. However, this also leads to an inconsistent UX, as the collection grid behaves differently with and without filters, and the filtered color is not always visually reflected. To be fair, the team does make an effort to develop and improve the app, but progress can be quite slow. I’ve been facing this issue for several days, and it’s still not fully resolved. Overall, the app is useful for basic variant visualization, but it’s not ideal for stores that require strict, color-accurate filtering on collection pages.

Smarter Powers

Nov 05, 2025  on Shopify

Initially got great help, but then my product images stopped showing and after a few emails with support, I felt like they weren't going to help.

My Store

Mar 31, 2025  on Shopify

Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.

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