Reviews: G | translate

Customer reviews: G | translate Shop Translator

Reviews (2,000)

Overall rating

4.7

5

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4

3
3

1
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1
1

5

What Merchants Think

The "G | translate" app is generally well-received by merchants, who appreciate its robust translation capabilities and the efficient support team. While many users find it a game-changer for reaching global audiences, some criticisms focus on billing issues and the effectiveness of customer support.

Key Strengths

Excellent customer service, often praised for being responsive and helpful.
Easy setup and configuration, even for those without coding knowledge.
Highly effective in providing accurate translations for multiple languages.
Positive impact on SEO and increased international reach.
Ability to translate domains and subdomains seamlessly.

Common Concerns

Billing issues and dissatisfaction with refund policies.
Inconsistent customer support experiences, with some merchants finding it lacking.
Occasional technical issues with translations and app functionality.
Some features requiring higher payment tiers for simple customizations.

Final Thoughts

Overall, "G | translate" is a powerful asset for merchants looking to break language barriers and reach a worldwide audience. While the app is praised for its high functionality and support, occasional billing and customer service issues suggest there is room for improvement in those areas.

Bumpt.lt

Mar 21, 2024 on Shopify

Like this translation solution, very good support. Recommended! Lots of thanks to the Milena :)

Balvin Fashion

Mar 18, 2024 on Shopify

I have been able to configure with my shop recently, and I would say this has been nothing less than a pleasure. This app has bridged the language gap between my shop and a world audience, whereby it is easy for them to understand the products. With the fact that this has been so easy to use, and an amazing support team, this has to be Susanna, Arshak, and the whole team for reaching this outstanding level of dedication and knowledge. I have to thank them for the effort put to make sure the app ran perfectly on my store. Their responsiveness and willingness to even go the extra mile to assist with any questions or issues really enhanced my overall user experience. The app is in itself a powerhouse of functionality, offering me translation services that bring forth the exact meaning and tone of my content to any language. This level of translation accuracy is paramount to any brand's need to maintain clear communication to its customers, who may be using any kind of language. Furthermore, the integration process was pretty smooth since they elaborated well in the documentation and the helpful team, which was ready to support at any time. The effect on my international reach store was felt almost immediately, seeing more engagements and conversions from non-English-speaking markets. Finally, working with an app like G Translate has been an absolute game-changer for my shop at Shopify. The work of the app and the great assistance from Susanna, Arshak, and the rest of the team made this app really worth. Keep it up—your hard work and dedication are truly appreciated. I would recommend G Translate to any Shopify Store owner who would want to push their global boundaries.

lusatian

Jan 04, 2024 on Shopify

The app is great, and it offers a good SEO setup. I had some issues, but the support team gave me the full support needed to solve the conflict issue.

STREETMODE™

Dec 23, 2023 on Shopify

A wonderful professional team! A special thank you to Susanna, She is truly an expert. He provided great improvements for our theme on 2 separate sites. It is a very successful program and we highly recommend it. www.streetmodestore.com www.streetmodestore.de

From Cassandre

Dec 14, 2023 on Shopify

The product is already great on itself but the team behind it makes it even more awesome!! They are nice, quick to answer and always offering the perfect solution. Thank you Elen & Arshak!