The "G | translate" app is generally well-received by merchants, who appreciate its robust translation capabilities and the efficient support team. While many users find it a game-changer for reaching global audiences, some criticisms focus on billing issues and the effectiveness of customer support.
Key Strengths
Excellent customer service, often praised for being responsive and helpful.
Easy setup and configuration, even for those without coding knowledge.
Highly effective in providing accurate translations for multiple languages.
Positive impact on SEO and increased international reach.
Ability to translate domains and subdomains seamlessly.
Common Concerns
Billing issues and dissatisfaction with refund policies.
Inconsistent customer support experiences, with some merchants finding it lacking.
Occasional technical issues with translations and app functionality.
Some features requiring higher payment tiers for simple customizations.
Final Thoughts
Overall, "G | translate" is a powerful asset for merchants looking to break language barriers and reach a worldwide audience. While the app is praised for its high functionality and support, occasional billing and customer service issues suggest there is room for improvement in those areas.
That Spaces Group
Sep 13, 2024
on
Shopify
Love the product, would be amazing if we could have a translator that blends in with our theme for a more pleasing look.
CONVER-TABLE
Aug 28, 2024
on
Shopify
Good !
Communitea Books
Jul 26, 2024
on
Shopify
Would it be possible to include a "Select Your Language" text for the dropdown?