GTranslate Multilingual App Review for Shopify Stores

Customer reviews: G | translate Shop Translator

The GTranslate Multilingual app helps Shopify store owners translate their content into multiple languages, improving global reach. This review covers its features, pricing, and real merchant feedback to help you decide if it’s the right solution for your store.

Reviews (688)

Overall rating

4.7

5

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8

What Merchants Think

The "G | translate" app is generally well-received by merchants, who appreciate its robust translation capabilities and the efficient support team. While many users find it a game-changer for reaching global audiences, some criticisms focus on billing issues and the effectiveness of customer support.

Key Strengths

Excellent customer service, often praised for being responsive and helpful.
Easy setup and configuration, even for those without coding knowledge.
Highly effective in providing accurate translations for multiple languages.
Positive impact on SEO and increased international reach.
Ability to translate domains and subdomains seamlessly.

Common Concerns

Billing issues and dissatisfaction with refund policies.
Inconsistent customer support experiences, with some merchants finding it lacking.
Occasional technical issues with translations and app functionality.
Some features requiring higher payment tiers for simple customizations.

Final Thoughts

Overall, "G | translate" is a powerful asset for merchants looking to break language barriers and reach a worldwide audience. While the app is praised for its high functionality and support, occasional billing and customer service issues suggest there is room for improvement in those areas.

Baby Mira

Oct 07, 2024 on Shopify

Ma Cabane à Rêves

Oct 02, 2024 on Shopify

Très contente du service de Milena. Merci !

Pupakiotti

Sep 22, 2024 on Shopify

è un'app utilissima e facile da configurare. Grikor ha fornito preziosa assistenza

ギャラリー・ダヴィンチ

Sep 15, 2024 on Shopify

This is a valuable application that can translate without problems even for sites that separate languages by domain. The support is friendly and always helpful.

DECLOCK

Sep 05, 2024 on Shopify

amazing app and great customer service!

MUUM

Sep 05, 2024 on Shopify

Dmitry was professional and always responsive. I would be delighted to get in touch with him again if necessary.

Shamanic Supply UK/EU

Sep 02, 2024 on Shopify

My 2nd install on Shopify stores. This app does it all, really easy to setup if you follow the instructions then lots of ways to mod it for your specific purposes. Support by Vahan was super professional and helpful.

BEN&ANNA

Aug 25, 2024 on Shopify

We tried a lot of other translation plugins. G translate is the best solution for us. Never had better support with an APP. Thank you Dmitry!

BREATHE.IN STORE

Aug 25, 2024 on Shopify

Gran soporte técnico!!! Suzan fue de gran ayuda con la configuración de la pantalla del selector!

Hyshina

Aug 22, 2024 on Shopify

I encountered a technical problem that I couldn't solve and contacted customer service. Suzan was very professional and quickly helped me solve it. This software is very user-friendly and highly recommended! Thank you again Suzan!

Nellis Multimarket

Aug 13, 2024 on Shopify

Excellent customer service. They help a lot for those who do not know programming codes when making any configuration. I recommend them, they are excellent. Thanks for the support.

Obsessed

Aug 06, 2024 on Shopify

The translation is fast and reliable, super easy to use and looks great! Grikor at their customer service helped me fix the widget exactly to my liking. Thank you

Agri-Route

Jul 28, 2024 on Shopify

i have facing issue with app & support team immediately resolved

Lotando

Jul 18, 2024 on Shopify

Straightforward, easy to use and great tech support (Suzan and Dmitry) that solves small issues you might have in an heartbeat !

demonsunglasses

Jul 10, 2024 on Shopify

L'app funziona correttamente. Supporto configurazione ottimo e assistenza. Un grazie particolare a Dmitry.

Manufacture Gallery®

Jul 07, 2024 on Shopify

Milena und Dmitry waren sehr hilfbereit und konnten die anfänglichen Probleme direkt lösen. Milena hat sogar direkt das DropDown integriert. Kann ich nur weiter empfehlen.

HARVEST LABEL

Jul 03, 2024 on Shopify

Great support. Thank you Vahan!!

THENATIVEWALKERS

Jul 02, 2024 on Shopify

thanks MILENA for your support

flexsealproducts.com

Jun 26, 2024 on Shopify

Dmitry is the best, very good app and service

sakura-thanks

Jun 20, 2024 on Shopify

I highly recommend G|translate for its excellent translation capabilities. Vahan provided exceptional support and was very helpful in resolving my issue promptly. Thank you!