Reviews: G | translate

Customer reviews: G | translate Shop Translator

Reviews (2,000)

Overall rating

4.7

5

65
4

3
3

1
2

1
1

5

What Merchants Think

The "G | translate" app is generally well-received by merchants, who appreciate its robust translation capabilities and the efficient support team. While many users find it a game-changer for reaching global audiences, some criticisms focus on billing issues and the effectiveness of customer support.

Key Strengths

Excellent customer service, often praised for being responsive and helpful.
Easy setup and configuration, even for those without coding knowledge.
Highly effective in providing accurate translations for multiple languages.
Positive impact on SEO and increased international reach.
Ability to translate domains and subdomains seamlessly.

Common Concerns

Billing issues and dissatisfaction with refund policies.
Inconsistent customer support experiences, with some merchants finding it lacking.
Occasional technical issues with translations and app functionality.
Some features requiring higher payment tiers for simple customizations.

Final Thoughts

Overall, "G | translate" is a powerful asset for merchants looking to break language barriers and reach a worldwide audience. While the app is praised for its high functionality and support, occasional billing and customer service issues suggest there is room for improvement in those areas.

Agri-Route

Jul 28, 2024 on Shopify

i have facing issue with app & support team immediately resolved

Lotando

Jul 18, 2024 on Shopify

Straightforward, easy to use and great tech support (Suzan and Dmitry) that solves small issues you might have in an heartbeat !

demonsunglasses

Jul 10, 2024 on Shopify

L'app funziona correttamente. Supporto configurazione ottimo e assistenza. Un grazie particolare a Dmitry.

Manufacture Gallery®

Jul 07, 2024 on Shopify

Milena und Dmitry waren sehr hilfbereit und konnten die anfänglichen Probleme direkt lösen. Milena hat sogar direkt das DropDown integriert. Kann ich nur weiter empfehlen.

HARVEST LABEL

Jul 03, 2024 on Shopify

Great support. Thank you Vahan!!

THENATIVEWALKERS

Jul 02, 2024 on Shopify

thanks MILENA for your support

flexsealproducts.com

Jun 26, 2024 on Shopify

Dmitry is the best, very good app and service

sakura-thanks

Jun 20, 2024 on Shopify

I highly recommend G|translate for its excellent translation capabilities. Vahan provided exceptional support and was very helpful in resolving my issue promptly. Thank you!

Sept-Bijoux

Jun 19, 2024 on Shopify

This is a great app. Very satisfied with the app and especially with the employee Grikor. Very helpful and fast actions. A big 5 stars for this one

Bobotails

Jun 04, 2024 on Shopify

very good customers service and very professional,highly recommend this app to your website if you need.

MON CROCHET

May 28, 2024 on Shopify

Grikor was very knowledgeable, patient, and detailed. Appreciative. Big shout out.

Visual Packs

Apr 25, 2024 on Shopify

AMAZED! Been struggling to find an app that could help me translate by website and this one is PERFECT. The setup of subdomains, automatic translations and manual editing are flawless. Many thanks to Dimitry super quick on answers always on point, managed to get setup in less than 15 minutes.

Unik Stone

Apr 18, 2024 on Shopify

Great built in app, easy to use, excellent customer service. Big thanks to the team and to Dmitry

Composite Deck Direct

Apr 12, 2024 on Shopify

milena helped with an issue I had. Good support.

KJ VIPS

Apr 10, 2024 on Shopify

MILENA was great helping me to set up

Swedish Tooling

Apr 05, 2024 on Shopify

Helped a lot in translating websites to other languages.

Nayestones

Apr 02, 2024 on Shopify

The support team was responsive and competent, resolving my technical problem efficiently. Thank you MILENA for your help.

Nueva Mall

Mar 29, 2024 on Shopify

I love this app, you get A LOT in the free version and support is AMAZING, they are helped me REALLY fast and I greatly appreciate it.

Printadeco-SAS

Mar 26, 2024 on Shopify

Big thanks to MILENA and GRIGOR for the support. Very appreciated. I recommand

VacationGrabs

Mar 21, 2024 on Shopify

Great app and customer service. Vahan helped me resolve some Google Console issues I had with my sitemaps, and my products are finally being discovered. Thanks for the excellent support.