GTranslate Multilingual App Review for Shopify Stores

Customer reviews: G | translate Shop Translator

The GTranslate Multilingual app helps Shopify store owners translate their content into multiple languages, improving global reach. This review covers its features, pricing, and real merchant feedback to help you decide if it’s the right solution for your store.

Reviews (687)

Overall rating

4.7

5

88
4

4
3

1
2

1
1

9

What Merchants Think

The "G | translate" app is generally well-received by merchants, who appreciate its robust translation capabilities and the efficient support team. While many users find it a game-changer for reaching global audiences, some criticisms focus on billing issues and the effectiveness of customer support.

Key Strengths

Excellent customer service, often praised for being responsive and helpful.
Easy setup and configuration, even for those without coding knowledge.
Highly effective in providing accurate translations for multiple languages.
Positive impact on SEO and increased international reach.
Ability to translate domains and subdomains seamlessly.

Common Concerns

Billing issues and dissatisfaction with refund policies.
Inconsistent customer support experiences, with some merchants finding it lacking.
Occasional technical issues with translations and app functionality.
Some features requiring higher payment tiers for simple customizations.

Final Thoughts

Overall, "G | translate" is a powerful asset for merchants looking to break language barriers and reach a worldwide audience. While the app is praised for its high functionality and support, occasional billing and customer service issues suggest there is room for improvement in those areas.

SS69

Nov 03, 2025 on Shopify

The app works perfectly and is very easy to use. The subdomain setup for multiple languages was smooth and reliable. Highly recommended!

fishingleadmolds.com

Oct 23, 2025 on Shopify

Giant Freeze

Oct 22, 2025 on Shopify

Great GUI and excellent support staff. Helped me integrate into my theme menu. I tried other apps for translation and nothing comes close to the GUI/UX from GTranslate. We are definitely going to be using the paid for version in the future.

Ixora

Oct 14, 2025 on Shopify

easy app to edit and work with, thanks a Lot for to the support team , MILENA is always helpful.

Sincla

Oct 10, 2025 on Shopify

Grüezi bag

Oct 09, 2025 on Shopify

Sehr guter Service. Schnelle Antwortzeit und es wird sofort auf den Punkt gekommen. Kann man nur empfehlen. Mein Ansprechpartner war Milena.

Ixora

Oct 07, 2025 on Shopify

easy app to edit and work with, thanks a Lot for to the support team, Vahan always very helpful.

The Light of Inspiration

Oct 06, 2025 on Shopify

Once again I am satisfied with the time and patience working with the developers. Walking me through the process to take care of the issues at hand. Thank you Milena - Thumbs up!

FigureArt Store

Oct 03, 2025 on Shopify

Grikor was extremely helpful and responsive. He provided clear guidance and followed up to ensure everything was fully resolved. I truly appreciate the professional support and timely communication. Thank you for the great service!

Hyashop Store

Sep 26, 2025 on Shopify

thank you Grikor !

Mizora

Sep 25, 2025 on Shopify

Grikor is an excellent person, he immediately understood my problem and took the time to resolve it quickly

Everdure CA

Sep 18, 2025 on Shopify

Very happy that I decided to use GTranslate. I needed assistance in achieving exactly what I was hoping for, and Grikor and Ann promptly assisted and resolved my challenge. I definitely recommend.

Nova Matcha

Sep 10, 2025 on Shopify

That app work very well for me and the support are really effective and fast!!! I received some help from Milena, it was just perfect. Thanks I recommand that app and that team.

Mira Paris

Sep 03, 2025 on Shopify

very good app and the best price - after trying many translators app and very expensive ones, im amazed by G Translate for offering a better service, easy to use and amazing fast support at anytime thanks

Hello Kittyy Blanket Store

Aug 31, 2025 on Shopify

I have used this app free version which solved my issue of hreflang and automatically corrected the lang issue from website code

Fullneat

Jul 29, 2025 on Shopify

pretty good app～Grikor helped me a lot, thank you very much!

Kymo Cleaning

Jul 28, 2025 on Shopify

Very good app. Translation is good and they help very well. Their specialist Grikor is great. He helped me design the translation widget in my own style. Thanks!

Japan Stones Shop

Jul 24, 2025 on Shopify

It's a great app and the support is excellent.

LeChapelier.ca

May 23, 2025 on Shopify

Magpiec

May 08, 2025 on Shopify

Great application plug-in, great service, trustworthy - Grikor