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Customer reviews: PH MultiCarrier Shipping Label

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The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (520)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Prism Powder Coatings Canada

Dec 18, 2024  on Shopify

Great addon! Brings a lot more options for the customer in terms of shipping and rates. the interface is easy to use, and the support to set it up was thorough and very helpful.

Asēdos

Dec 03, 2024  on Shopify

great support and assistance from Sagar. Thanks

Bay Rag Company

Nov 24, 2024  on Shopify

Great Support!

TileTools

Nov 21, 2024  on Shopify

App was able to solve some complicated shipping details we had. Support was able to work around a very unique issue I had. Very receptive and was very easy to work with

Rampz

Nov 20, 2024  on Shopify

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality. . As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

RêveNoir

Nov 19, 2024  on Shopify

jag fick den hjälp jag behövde och han var kunnig i det området, jag var nöjd med servicen.

sporadicalcitymushrooms

Nov 18, 2024  on Shopify

Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.

AllTogetherEnterprises.com

Nov 14, 2024  on Shopify

Just had a very helpful setup call with Manohar. With their assistance this software setup is easier, and it works beautifully.

Void Putters

Nov 11, 2024  on Shopify

Helpful with integration and answered all of my questions.

Pet Butler

Nov 06, 2024  on Shopify

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

JumblCrafts

Nov 05, 2024  on Shopify

Great Customer Service. The team is very responsive and super helpful!

Psykiatrispecialisterna Shop

Nov 04, 2024  on Shopify

Började med appen och fick direkt hjälp med en värdefull genomgång via zoom!

Love That Cotton

Nov 03, 2024  on Shopify

Very helpful and responsive!

Havsglans

Nov 03, 2024  on Shopify

Awesome support!

Barkers

Oct 30, 2024  on Shopify

Amazing support! Shipping setup is complex and their support team helped us with every step of the way. Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies. The app catered for all our needs, with NZ post and DHL integrations.

Northern Wildflowers

Oct 29, 2024  on Shopify

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Mr. Pen

Oct 29, 2024  on Shopify

Automated my label process!

Grilltorget

Oct 24, 2024  on Shopify

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

iGUIDE Camera Store

Oct 24, 2024  on Shopify

Amazing customer support!!

Still Kelly

Oct 17, 2024  on Shopify

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