Reviews: PH MultiCarrier Shipping Label

Customer reviews: PH MultiCarrier Shipping Label

Reviews (557)

Overall rating

4.9

5

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What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

Exceptional customer support, with agents readily available for help and guidance.
Seamless integration with multiple carriers, saving time and effort.
Flexibility and customization options for various shipping needs.
Ease of using the software, notably after initial setup assistance.
Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

App interface could be more user-friendly and modern.
Issues with voiding shipping labels and handling returns or exchanges.
Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
Occasional technical problems requiring frequent support interactions.
Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Pet Butler

Nov 06, 2024 on Shopify

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

JumblCrafts

Nov 05, 2024 on Shopify

Great Customer Service. The team is very responsive and super helpful!

Psykiatrispecialisterna Shop

Nov 04, 2024 on Shopify

Började med appen och fick direkt hjälp med en värdefull genomgång via zoom!

Love That Cotton

Nov 03, 2024 on Shopify

Very helpful and responsive!

Havsglans

Nov 03, 2024 on Shopify

Awesome support!

Barkers

Oct 30, 2024 on Shopify

Amazing support! Shipping setup is complex and their support team helped us with every step of the way. Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies. The app catered for all our needs, with NZ post and DHL integrations.

Northern Wildflowers

Oct 29, 2024 on Shopify

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Mr. Pen

Oct 29, 2024 on Shopify

Automated my label process!

Grilltorget

Oct 24, 2024 on Shopify

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

iGUIDE Camera Store

Oct 24, 2024 on Shopify

Amazing customer support!!

Still Kelly

Oct 17, 2024 on Shopify

Scentira

Oct 17, 2024 on Shopify

Great support by Jagruti. The app is fulfilling our need well. Great job team PH.

NOBLE

Oct 16, 2024 on Shopify

Sibi was super helpful and made set up a breeze.

Toaletto

Oct 15, 2024 on Shopify

Enkelt att konfigurera och bra support

Peppy J's

Oct 09, 2024 on Shopify

UAVA

Oct 08, 2024 on Shopify

Sibi was great! The app process has been great as well so far.

Marwa Jewels

Oct 08, 2024 on Shopify

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

Eden's Box

Oct 06, 2024 on Shopify

Great support!

Izzie Mac

Oct 03, 2024 on Shopify

By far the best customer service I've had since trying any other shipping app. The step-by-step help via a Zoom call was not expected but extremely appreciated. I'd been struggling by myself trying to navigate other apps so to get such great customer service (and to get my shipping rates finally working correctly) when I was at my wit's end was just terrific. Highly recommend!

The Farm

Oct 03, 2024 on Shopify

Very helpful and attentive.