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Customer reviews: PH MultiCarrier Shipping Label

Develop by PluginHive

The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (513)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Whiskey Bent Hat Co

Apr 30, 2025  on Shopify

Great App!

Marcuse

Apr 28, 2025  on Shopify

This is a very powerful shipping app with tons of features which simplified and automated our international shipping to a great extent. We are now integrated with FedEx, UPS, and Hong Kong Post (which was really rare to find). We tried countless others including Shippo, EasyPost, etc.. Super happy with the support as well. You are immediately connected by email or zoom call to someone that knows the app well and won't waste your time jumping thru hoops. The 4.9 rating is well deserved.

Dames of York

Apr 25, 2025  on Shopify

I'm new to this app and so far the customer service has been very helpful. Sibi was the contact that help me onboard and answered all of my questions.

Foutz Motorsports LLC

Apr 22, 2025  on Shopify

easy to setup and great support when needed.

CIGLISSIME

Apr 17, 2025  on Shopify

KEERTHI has been amazing to guide me throught the whole process of implementing the app. I set up a call at 9pm and she took care of all the process to let me understand every little detail of the app. I also asked her for a very specific thing that was not included in the app configuration, but she immediately customized the orders display for me based of my needs. She was very kind and I felt guided through the whole process Thanks so much Keerthi

Mediocre Studios

Apr 14, 2025  on Shopify

Very helpful staff, with clear and concise instructions. Thank you, Sibi!

Kiosk Igloo

Apr 09, 2025  on Shopify

Top service , support was very helpful and understanding. Made the whole process lots easier.

Happysliquor

Apr 08, 2025  on Shopify

Verified configurations of two setups with their apps. Great support team, Sibi, Manohar all the guys are very thorough

Alaska Gear Company

Mar 31, 2025  on Shopify

Easy to use and integrates seamlessly.

InSchoolwear

Mar 26, 2025  on Shopify

Very helpful!

Palomo Footwear

Mar 25, 2025  on Shopify

It was pretty well explained, thank you!

REBL Jewelry

Mar 24, 2025  on Shopify

Very Helpful Onboarding process. Thank you!

French Bench

Mar 16, 2025  on Shopify

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

Teknikcentralen

Mar 13, 2025  on Shopify

Good

National Bee Supplies

Mar 13, 2025  on Shopify

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

Flavoia

Mar 12, 2025  on Shopify

bra app och bra service

Ruckaway

Mar 10, 2025  on Shopify

Great customer support!

Alabama Smilax

Mar 04, 2025  on Shopify

We received wonderful customer support and help resolving our issues with the app. Very responsive and supportive.

RV Leveling & Roofing

Mar 03, 2025  on Shopify

Pretty awesome solution for shipping via Shopify at a fair price. Big Boys like ShipStation want to take advantage of small businesses like mine, but the PH Multicarrier app saved the day for me! Great support from their tech team as I am getting started up. Shipping is pretty complicated... more so than I had anticipated. PHM makes things a bit easier.

Pacific Blast Supply

Feb 27, 2025  on Shopify

Very helpful customer support. Looking forward to trying this app and seeing if our customers are happy with the rates

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