Great customer support. I was stuck in between while creating the offer and then they helped me out very easily. love this app

Used last year and had a decent experience, hoping this year will be successful and worth the time.

Love the app, served exactly what i needed. I needed some clarifications on the settings in Monk & Shopify. YOGITA from Monk has been very responsive and helpful. Replied me within seconds and was able to resolve all my questions and issues. Would recommend

Really strong app! A lot of options compared to other cross-sell or free gift apps. Directions for various offer setups are very clear and they offer great support to make sure things populate correctly based on various shopify themes. Researched a ton of these sort of apps and this one was the stand out by far! Loving it

There are two things I really like about this app (among many others): It lets you test on a draft theme instead of directly on the live one — which helps avoid any potential mess. I’ve tried quite a few other “fancy” and pricey apps, but most have limited font options. Monk, on the other hand, allows you to use your existing website font. We use a custom Adobe font, so the free gift offer designed with Monk perfectly matches the rest of our site. Highly recommend!

I'm currently in the free trial phase of the Monk app & didn't know how to set up an offer. After a quick analysis of my problem in the live chat, I got to hop on a quick call with Priyasha from the support team & she patiently explained everything to me—now it works & I can run the promotion on the store as I planned to! Fast & reliable support from the Monk team!

We've been using Monk for a few months now and couldn't be happier! The funnels are simple to set up, and their support team has been exceedingly helpful in addressing issues when they arise. Highly recommend!

Great app and even better support! The team was incredibly responsive and resolved my issue fast. It’s rare to find such efficient and friendly customer service — 5 stars!

Super app ! super support ! :) Nous l'utilisons pour plusieurs offres permanentes et c'est vraiment efficace.

Had a great experience using the app! The interface is smooth and easy to use. What really stood out was their problem-solving, the support team responded immediately and resolved my issue within minutes. Really impressed with their quick action and professionalism.

Priyasha was awesome, very helpful, and resolved my ticket quickly and accurately. I've not used this app for very long yet but already loving it!

I was busy testing out a feature and got stuck. With the help of the Monk team, they quickly resolved the issue at hand. They were quick in their response time and made it their duty to quickly resolve the issue.

I’ve been using Monk Commerce mainly for the progress bar and it’s been working great for us. Super easy to set up and very clear for customers. Ravish from support was really kind and helped me out quickly when I had a question – everything is running smoothly now. Thanks a lot!

Very happy with the app. Easy to install and easy to handle. Quick support from the Monk team. Always willing to help.

We definitely recommend the app! We've been using it for years and think it's the best we've come across. There are lots of options for funnels and settings, and the support is excellent. Thank you.

Poor quality app. VERY glitchy. Support is not available during business hours in AU. We lost so many sales from the app not working and using our native shopping cart. Worked maybe 1 in 4 times. Because support is so slow to reply I have to abandon this app and wear all the lost sales

App has been working great and given us a lot of much-needed flexibility in terms of types of sales we can run. Additionally, Tirtha on the support team has been fantastic and communicative in terms of helping us de-bug a few issues that came up as we tried to get some new types of campaigns up and running.

Excellent app! Very intuitive and effective for creating gift offers. The support team is outstanding, responses are always clear, helpful, and incredibly fast. Highly recommended!

Great app! Love the progress bar to incentivize basket building. Had some initial integration issues but the Monk team has been phenomenal at customizing the app to suit our needs. Very quick turn around times.

The Monk Freer support is very helpful and fast. Jay helped me several times providing documentation and even a video call to guide me with the questions I was having. I recommend 100%