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Customer reviews: Monk Free Gift+BOGO+CartUpsell

Develop by Monk Commerce

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (442)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

BE ESSENTIAL®

May 21, 2025  on Shopify

Es la aplicación que usamos para las promociones, y la atención es genial, te contestan al instante.

MicroGlow-Quebec

May 16, 2025  on Shopify

This app is a game changer, very fluid and easy to understand, everything was set up in 5 minutes and the customer service is top notch too and accessible to help us by answering in a few seconds via live chat! Thanks again Yogita :)

Gingham Palace

May 14, 2025  on Shopify

I've just added the Monk Free app. It has lots of different offers that you can add to your store and I'm happy with the 7 day free trial. Also had Jay helping me with the setting up of my first offers and he was very professional.

homestream

May 12, 2025  on Shopify

I just wanted to say a huge thank you to Yoga for the amazing support! She was incredibly patient, super helpful, and responded very quickly to all my questions. It’s rare to experience such excellent customer service. I truly appreciate it!

Cart Tek

Apr 28, 2025  on Shopify

The app is really easy to use and setup different offers. Works great! When you do have a question you get a very quick, and clear response.

fwee

Apr 23, 2025  on Shopify

The customer service is unmatched - Yogita's guidance has been an immense amount of help :) Greatly appreciated!

BIG®

Apr 23, 2025  on Shopify

Recomiendo esta app por su funcionamiento y por su atención al cliente, la cual te contestan en seguida.

Motor City Organics

Apr 16, 2025  on Shopify

Unbelievable support, I have functions for my store that require this app and it's free gift function. The support was A+, the founder Ravish stepped in when some of the requirements I had were too complicated for general support and we had this implemented within an hour. As a business owner, I know the importance of having this level of support and Monk has met it. Highly recommend this app and appreciate everything you guys have done for us! Cheers and keep Monking on!

InaEssentials.LT

Apr 15, 2025  on Shopify

We are very happy with the app. There is a lot of featured available. Excellent customer support and fast implementation of our requests. We strongly recommend it !

DFYRS

Apr 08, 2025  on Shopify

Fast and friendly support team got most of my issues sorted, still waiting on an update on something more bespoke but overall good service! Notably Priyasha, Yogita and Jay!

depauwwonen

Apr 07, 2025  on Shopify

Just installed the trial. Quick service, pointed us in the right direction. That's a great start, thank you!

DFYRS

Mar 27, 2025  on Shopify

Fast and friendly support team got most of my issues sorted, still waiting on an update on something more bespoke but overall good service!

BCS Development Store

Mar 19, 2025  on Shopify

This app is my go-to for free gifts with a minimum purchase. It has been much more reliable compared to others I've tried. Support team is friendly and quick as well!

Health Hut

Feb 04, 2025  on Shopify

An intuitive app that was easy to integrate into our Shopify store. It has all the features we were looking for, and it is easy to select brand colours and fonts. We had one minor technical bug, and Jay was able to assist us and quickly resolve the issue.

Simple Paper

Jan 22, 2025  on Shopify

Monk's support team is fantastic! I had a problem, and they resolved it in no time—literally within 5 minutes. The app itself is easy to use and works exactly as advertised!

FourYourHome

Jan 06, 2025  on Shopify

Great service! Also if you´ve got any question, they´ll help you super quickly. There is lots of opportunities to upgrade your store, like free gifts, upsells, etc. a must have

IMEC

Jan 01, 2025  on Shopify

Jay from Monk was fantastic to deal with and very helpful on live chat and in our storefront to solve problems with add ons for our products. Highly recommend Jay and Monk for a Shopify app

Tu Salud Intima

Dec 26, 2024  on Shopify

The Monk app offers many features that are perfect for my store, and they regularly update the app with new functionalities. Their customer service is very quick and helpful in solving problems, and if the agent can’t resolve it immediately, they follow up with an email solution. In my case, the agent Jay was a great help and stayed in the chat with me until the issue was resolved. I highly recommend the app.

Samson Mwita

Dec 19, 2024  on Shopify

The app offers numerous excellent features that were easy to set up, thanks to the entire Monk team, especially Priyasha. I can already see the positive impact it is having on the business and how it is enhancing the customer experience. I look forward to seeing further results in the future.

AUTEUR

Dec 15, 2024  on Shopify

Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!

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