Reviews: Monk Free Gift+Checkout Upsell

Customer reviews: Monk Free Gift+Checkout Upsell

Reviews (544)

Overall rating

4.9

5

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What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

Intuitive setup and integration with Shopify stores.
Comprehensive features for upselling, free gifts, and customization.
Exceptional customer support responsiveness and effectiveness.
Ability to maintain brand aesthetics through customization options.
Regular updates with new functionalities.

Common Concerns

Some issues with pricing, particularly at higher order volumes.
Rare technical bugs impacting functionality.
One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

DKHOUN

Nov 20, 2024 on Shopify

=== DON'T INSTALL THIS APP === Warning: Avoid downloading or trying this app! I subscribed, paid, and gained no benefit from my subscription to this app it was a total loss. The customer service is extremely poor. They keep you waiting for hours and ask you to add them as a collaborator account. Then, they request permissions to access orders and steal customer information, including their email addresses and phone numbers, during the time you’re waiting for them to fix the issue. They failed to resolve the problem, which was that the gift discount couldn't be applied correctly. The app also caused issues on the site, including confusing redirects that disrupted visitors and constant refreshes when adding products to the cart, significantly slowing down the website's performance.