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Customer reviews: Monk Free Gift+BOGO+CartUpsell

Develop by Monk Commerce

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (442)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

My Breden

Aug 19, 2025  on Shopify

Very good job! Jay from customer service helped my very quickly! Thank you so much!

Organic Traditions US

Aug 19, 2025  on Shopify

App has been working great and given us a lot of much-needed flexibility in terms of types of sales we can run. Additionally, Tirtha on the support team has been fantastic and communicative in terms of helping us de-bug a few issues that came up as we tried to get some new types of campaigns up and running.

Fredgies

Aug 14, 2025  on Shopify

This app looks great & offers a lot of functions.

Jourries

Aug 11, 2025  on Shopify

Im using it for some month now and Im very happy with it :)

ROXON INC.

Aug 08, 2025  on Shopify

Swizi

Aug 08, 2025  on Shopify

Excellent app! Very intuitive and effective for creating gift offers. The support team is outstanding, responses are always clear, helpful, and incredibly fast. Highly recommended!

Cure Cosmetics

Aug 06, 2025  on Shopify

Great customers service! Thank you :)

Boil and Broth

Jul 22, 2025  on Shopify

Great customer service. Good app too. Just getting started

Euro Shoe House

Jul 21, 2025  on Shopify

Priyasha is the best

Kiva Confections

Jul 18, 2025  on Shopify

Great app! Love the progress bar to incentivize basket building. Had some initial integration issues but the Monk team has been phenomenal at customizing the app to suit our needs. Very quick turn around times.

casa far niente

Jul 07, 2025  on Shopify

Works perfectly!

Astra Make-Up

Jul 07, 2025  on Shopify

Very Kind!

Scary But Beautiful

Jul 04, 2025  on Shopify

Very Helpful. Had an issue this holiday and someone got it fixed in an hour

O'Donnell Moonshine DE

Jul 03, 2025  on Shopify

The Monk Freer support is very helpful and fast. Jay helped me several times providing documentation and even a video call to guide me with the questions I was having. I recommend 100%

emmi-nail

Jun 27, 2025  on Shopify

good support

Jejuskin

Jun 26, 2025  on Shopify

Cool app and support chat very reactive

ELANORE.DE

Jun 26, 2025  on Shopify

great fast support. very happy with priyasha

Reset Wellness

Jun 26, 2025  on Shopify

Excellent

Amazol.biz

Jun 24, 2025  on Shopify

Priyasha was a champ and sorted out my issue in no time at all!

C O S M E D I X

Jun 20, 2025  on Shopify

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