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Customer reviews: Microsoft Channel

Develop by Microsoft

Reviews (315)

Overall rating
4.1

What Merchants Think

Merchants have mixed feelings about the "Microsoft Channel" app. While some users find it straightforward and commend its ease of use, many express frustration over account issues and poor support service. The feedback varies significantly, indicating contrasting experiences among users.

Key Strengths

  • Easy setup and user-friendly interface.
  • Efficient in syncing products without much hassle.
  • Helpful live support available for setup assistance.
  • Practical for merchants familiar with Microsoft tools.
  • Some users prefer it over Google Ads for ease of use.

Common Concerns

  • Frequent account suspension and difficulty in resolving these issues.
  • Poor customer service and automated responses from support.
  • Problems with integration on Shopify, leading to unexpected app crashes.
  • Complaints about data being accessed prior to account verification.
  • Issues with payment method setup and rejection of valid information.

Final Thoughts

The "Microsoft Channel" app has potential benefits for merchants who can successfully navigate its setup and integration process. However, frequent account suspensions and ineffective customer support have led to significant dissatisfaction among users. While it offers an alternative to Google Ads, resolving technical and support-related issues could enhance its reception and credibility.

Opal Retail

Jun 07, 2025  on Shopify

Easy to setup, I'm excited to see if adding my stores products generates any organic traffic, time will tell.

PATSLI

Jun 02, 2025  on Shopify

Rivete

May 21, 2025  on Shopify

Legitimate And the Only App you will need for Microsoft Marketplace. There are many, but this is the authentic link to your microsoft marketplace and merchant center. It's seamless and easy and there is help in Microsoft Merchant center that's impossible to find anywhere else. They are patient and very rational and I have had instant chat resolution of so many issues. I still have a bit to go in terms of approvals but for 90% of the way, Im approved. Its not a complex maze and connects and you can edit on shopify as you would directly in microsoft. Microsoft also has it's own product studio and something that i'm looking into.

Rugarge

May 14, 2025  on Shopify

Giliarto

May 11, 2025  on Shopify

U R There Photography - Barn Boutique

May 06, 2025  on Shopify

So far so good...

Maras Green

May 05, 2025  on Shopify

Utensils for Coffee

May 01, 2025  on Shopify

It does the functions that are needed, although sometimes it is difficult to understand.

Panthera Couture

Apr 27, 2025  on Shopify

I love the Microsoft Channel, they are the best! I give them 10 stars if I could! Keep up the awesome work! Amen to actual humans taking care of products being published. Unlike other Channels that take you out for something you have no idea that you could have done. At least these guys have a clear head and take the time for others. I pray you guys never leave! Thank you for being all you are!!

Azad Auto Sales

Apr 15, 2025  on Shopify

awesome

4WD Interiors

Apr 15, 2025  on Shopify

good

Pagnian Advanced Simulation

Apr 04, 2025  on Shopify

pawprintcoffeecompany

Apr 02, 2025  on Shopify

covenient

Mc.Cross LLC

Mar 31, 2025  on Shopify

GATSBY

Mar 26, 2025  on Shopify

Scent Sorority

Mar 15, 2025  on Shopify

Lovitt's Professional Coatings

Mar 12, 2025  on Shopify

Cool Buckles Shop - CoolBuckles.com

Mar 10, 2025  on Shopify

Very easy to connect and integrate with my Shopify store!

Simpli Starch

Mar 10, 2025  on Shopify

Southpaw Baseball Company

Feb 04, 2025  on Shopify

I am a loyalist to Microsoft

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