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Customer reviews: Microsoft Channel

Develop by Microsoft

Reviews (308)

Overall rating
4.1

What Merchants Think

Merchants have mixed feelings about the "Microsoft Channel" app. While some users find it straightforward and commend its ease of use, many express frustration over account issues and poor support service. The feedback varies significantly, indicating contrasting experiences among users.

Key Strengths

  • Easy setup and user-friendly interface.
  • Efficient in syncing products without much hassle.
  • Helpful live support available for setup assistance.
  • Practical for merchants familiar with Microsoft tools.
  • Some users prefer it over Google Ads for ease of use.

Common Concerns

  • Frequent account suspension and difficulty in resolving these issues.
  • Poor customer service and automated responses from support.
  • Problems with integration on Shopify, leading to unexpected app crashes.
  • Complaints about data being accessed prior to account verification.
  • Issues with payment method setup and rejection of valid information.

Final Thoughts

The "Microsoft Channel" app has potential benefits for merchants who can successfully navigate its setup and integration process. However, frequent account suspensions and ineffective customer support have led to significant dissatisfaction among users. While it offers an alternative to Google Ads, resolving technical and support-related issues could enhance its reception and credibility.

Simply Me Box

Aug 08, 2025  on Shopify

Leader Trade

Jul 24, 2025  on Shopify

Viome

Jul 23, 2025  on Shopify

WoodArtSupply

Jul 20, 2025  on Shopify

I did have a few hiccups getting started and connected to Microsoft but support was always exceptional. Now things are connected and rolling well. Not as much traffic as google obviously, but it's there and you have less competition in a way so you can rank higher and still see great results.

Nature's Crib

Jul 19, 2025  on Shopify

Orenza

Jul 17, 2025  on Shopify

Comment ça fonctionne

EUROFINAS

Jul 15, 2025  on Shopify

Trend Capsule

Jul 13, 2025  on Shopify

EVERGREEN

Jul 06, 2025  on Shopify

Citizen Armor

Jul 04, 2025  on Shopify

AmeriLuxe Essentials

Jul 02, 2025  on Shopify

Very quick, very easy to use and very useful. I look forward to advertising with Microsoft in the near future. Tim (owner - Ameriluxe-essentials.shop)

Faux Paw Productions

Jun 20, 2025  on Shopify

The Baby Blanket Store

Jun 18, 2025  on Shopify

Similar to Google UI, but easier. It took me a couple of hours to get my first campaign up and running.

Maargo Wholesale

Jun 18, 2025  on Shopify

Opal Retail

Jun 07, 2025  on Shopify

Easy to setup, I'm excited to see if adding my stores products generates any organic traffic, time will tell.

PATSLI

Jun 02, 2025  on Shopify

Rivete

May 21, 2025  on Shopify

Legitimate And the Only App you will need for Microsoft Marketplace. There are many, but this is the authentic link to your microsoft marketplace and merchant center. It's seamless and easy and there is help in Microsoft Merchant center that's impossible to find anywhere else. They are patient and very rational and I have had instant chat resolution of so many issues. I still have a bit to go in terms of approvals but for 90% of the way, Im approved. Its not a complex maze and connects and you can edit on shopify as you would directly in microsoft. Microsoft also has it's own product studio and something that i'm looking into.

Rugarge

May 14, 2025  on Shopify

Giliarto

May 11, 2025  on Shopify

U R There Photography - Barn Boutique

May 06, 2025  on Shopify

So far so good...

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