Aurum: Messenger Chat Connect

Develop by Shopify

/ Month

7 Days Free Trial

"Seamlessly integrate Messenger for instant customer support on Shopify."

No coding required

Quick integration

Direct customer messaging

About Aurum: Messenger Chat Connect

Launched Jan 15, 2025

Built by Shopify

Address

999 W Hastings, suite 1510, Vancouver, BC, V6C 2W2, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

add a Facebook Messenger button to your store, allowing customers to contact you directly

Add Facebook Messenger to Your Store Easily add a Facebook Messenger button to your Shopify store, allowing customers to message you directly. The setup is quick, and no coding is required. This app makes it simple for customers to reach out with questions, helping you respond faster and improve their shopping experience. It’s an easy way to stay connected, build trust, and offer better customer support without adding extra work.

Add the Messenger button in a few clicks.
Chat directly with customers.
Easy setup, no technical skills required.

Pros

Seamless integration with Facebook Messenger, enhancing customer support.
Quick and easy setup process without the need for coding or technical skills.
Facilitates direct communication with customers, improving response time.
Helps build trust and improve the overall shopping experience for customers.
Allows businesses to stay connected with customers without adding extra work.

Cons

Dependence on Facebook Messenger, which might not be preferable for all customers.
Limited to Shopify stores, restricting its use for businesses on other platforms.
The effectiveness might vary depending on the volume of customer inquiries and existing support infrastructure.