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Customer reviews: Meety: Appointment Booking App

Develop by Shopify

Reviews (401)

Overall rating
4.9

What Merchants Think

Merchants consistently praise "Meety: Appointment Booking App" for its user-friendly interface and robust feature set. With an emphasis on excellent customer service, many users highlight the responsiveness and helpfulness of the support team. The app seamlessly integrates with platforms like Shopify, offering intuitive solutions for scheduling and managing appointments. While there are occasional teething problems, most of these issues are swiftly resolved by the efficient support team, bolstering the app’s reputation for reliability and effectiveness.

Key Strengths

  • Highly intuitive and user-friendly interface
  • Seamless integration with Shopify and other platforms
  • Extensive features even in the free version
  • Exceptional and responsive customer support
  • Customization options for diverse business needs
  • Effective booking management and reminder systems

Common Concerns

  • Minor initial setup issues for new users
  • Occasional small bugs that need addressing
  • Requests for additional features like email translation and SMS notifications
  • Small learning curve for complex bookings and settings

Final Thoughts

Overall, "Meety: Appointment Booking App" receives high marks for its comprehensive functionality and outstanding customer support. While some users experience minor initial difficulties, the quick and efficient help from the support team ensures a positive experience. Its ability to integrate smoothly with Shopify makes it a valuable tool for businesses looking to streamline their booking processes. The app's versatility and the support's eagerness to assist make it a top choice for appointment scheduling solutions.

Little Nook

Jul 17, 2024  on Shopify

Meety has been one of, if not the best appointment booking services we've used. Support has been super responsive and all the functions are really clear and easy to use.

Nur-Ul-Iman

Jul 16, 2024  on Shopify

As a new Store we could not have asked for a better team to work with us! The Meety team is always friendly and helpful regardless of the hour or day we see a long relationship together with them as the world becomes more digital The Meety team still makes it feel that they understand our business and our goals Thank you Macie and team True superstars

Swing Lifestyle Store

Jul 16, 2024  on Shopify

Just came across this app for my appointments booking. at the start it was already great with a very careful assistant from Grace and Marie to guide along the whole process for it be well prepared for my client. Amazing. Looking forward to the app running smoothly Thank you

BAMBÄLA

Jul 16, 2024  on Shopify

Excelente app! Probé muchas app de agendamiento y esta es por lejos la mejor! Es gratis y el servicio de ayuda es súper efectivo (no es un bot) y soluciona todo de manera eficiente, cercana y rápida! 1000% recomendada. Me ayudaron Macie, Lizie e Yvonne! Todas súper atentas y resolvieron todas mis dudas

Evis marketing

Jul 16, 2024  on Shopify

L'application est tres bien faite et permet de mettre un services de prise de rdv simple et intuitif . Le service client est super sympa et répond très rapidement . J'en testé 3 application c'est la meilleure . Je recommande grandement . Merci Meety

quesobotello

Jul 15, 2024  on Shopify

Meety is an amazing service with extremely helpful staff willing to take the time figure out any potential issues or explaining the process of their services. I've only had amazing experiences with Meety and look forward to continue working with them. If you are looking for a booking system for your business I would say Meety should be your first choice.

Winterwares

Jul 14, 2024  on Shopify

The app is user-friendly and meet my needs. The standout feature is the customer support—they are incredibly responsive. Integrating appointments into my Shopify store has been seamless, making it easy for customers to book with our pottery studio directly through our website.

Miško Perlas

Jul 11, 2024  on Shopify

Love love love the app. It is def the best one for rental bookings on Shopify. They also have excellent customer support.

Modebelle Hair

Jul 11, 2024  on Shopify

So far, so good. I like it especially because of their prompt customer support. They are quick to respond and have helped me resolve any issue. Highly recommend.

Smartizen

Jul 11, 2024  on Shopify

I tried many apmt apps and saw that Meety is the best. Simple, straightforward, and focused on the points that small and medium shops like us need. The support is very responsive and helpful. I hope this app will be introduced to many shop owner so that they can use an excellent tool for their business. 5/5 stars.

Rides and Bites

Jul 11, 2024  on Shopify

After trying several apps i found Meety. This app is easy to use, and if you need help, they really help you out! Hannah was the one that reached out to offer me some help, and she interacted within minutes and really helped me installing and use the app.Fantastic!! Thanx again, and keep up the good work!

Centro Gioco Educativo

Jul 10, 2024  on Shopify

Choose Meetly! I was looking for an application that would allow me to manage service bookings within our e-commerce site. I have tried many, most of them are very expensive, the free ones are not very customizable and difficult to integrate into our site. Not only is Meetly completely free (for early bird users), but it has a lot of customization possibilities, automated emails, attractive graphics and fast, impeccable support. I recommend Meetly to everyone, even in the future when it will be paid because having such kind, helpful and fast assistance really makes the difference!

Crystals and Sun Signs

Jul 09, 2024  on Shopify

Works create for customers to book appointments, easy to set up and needed a bit of tech support they were quick and fixed my issue. I highly recommend

Whimsical Botanics

Jul 09, 2024  on Shopify

A massive fan! Since the get go, I've experience great communication from the team, they are efficient and skilled at answering all the questions. Better than all the other apps out there in my opinion.

Dear Freddie

Apr 27, 2024  on Shopify

I've worked in customer service for a long time in high end 5 star hotels and also Apple. Today, I stumbled upon this app, which at first, looked daunting so I went to chat support. I was greeted by Macie who has been 5 star service since the start of our conversation. She has listened to all my questions and made sure they have been answered and with details. She has been incredibly patient with me as I have been learning the new app for my business. If people could be served all day like the way Macie has served me today, this world would be a better place! If I had a business where I were to hire staff, I would have Macie on my team in a heartbeat! Can't wait to see where this app takes our business.

Creations Rose

Apr 26, 2024  on Shopify

Super service, patiente et elle a bien répondu à toutes mes questions pour setter mon service :) Merci beaucoup

Clean Green Junk Machine

Apr 26, 2024  on Shopify

Macie assisted me today on setting some stuff up for my website and was TOTALLY HELPFULL, their customer service is GREAT, the system on how it works is great as well a little complex but thats beacuse it shopify! Totally satisfied! Thank You!!!

Maternally Happy

Apr 25, 2024  on Shopify

I was searching for a booking app for a while and came across meety. It has all the functions I need and the support team have gone above and beyond with all my questions. I am still in the initial stage of integrating it to my website but so far so good and you can match it in and customise it well! Will know more once it is live and bookings have commenced but really happy with the app so far! Belle has been great too!

Eyestyle Studio

Apr 23, 2024  on Shopify

Some good points, particularly as currently a free service but after a couple of weeks having it installed too many inconveniences for me. Customer service great but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved fully without each customer changing their Google calendar settings so had to remove the attachment from email to eliminate confusion. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add additional appointments, they couldn't. I couldn't get it to create a customer in Shopify POS which meant duplicating information gathering for new customers. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive! Edit: The app has contacted me to resolve issues but I have since changed provider. Lots of good points with this app just didn't fully work for me and the way my business operates.

Horaciobikes

Apr 21, 2024  on Shopify

I highly recommend Meety for anyone looking for a versatile and user-friendly application. The customer service is exceptional; a big thank you to Macie who helped me a lot. She's responsive and resolve issues promptly. The app itself is intuitive and highly customizable, meeting all my needs effortlessly. Thanks to the team for their outstanding dedication!

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