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Customer reviews: Meety: Appointment Booking App

Develop by RockyHub JSC

Reviews (398)

Overall rating
5

What Merchants Think

Merchants consistently praise "Meety: Appointment Booking App" for its user-friendly interface and robust feature set. With an emphasis on excellent customer service, many users highlight the responsiveness and helpfulness of the support team. The app seamlessly integrates with platforms like Shopify, offering intuitive solutions for scheduling and managing appointments. While there are occasional teething problems, most of these issues are swiftly resolved by the efficient support team, bolstering the app’s reputation for reliability and effectiveness.

Key Strengths

  • Highly intuitive and user-friendly interface
  • Seamless integration with Shopify and other platforms
  • Extensive features even in the free version
  • Exceptional and responsive customer support
  • Customization options for diverse business needs
  • Effective booking management and reminder systems

Common Concerns

  • Minor initial setup issues for new users
  • Occasional small bugs that need addressing
  • Requests for additional features like email translation and SMS notifications
  • Small learning curve for complex bookings and settings

Final Thoughts

Overall, "Meety: Appointment Booking App" receives high marks for its comprehensive functionality and outstanding customer support. While some users experience minor initial difficulties, the quick and efficient help from the support team ensures a positive experience. Its ability to integrate smoothly with Shopify makes it a valuable tool for businesses looking to streamline their booking processes. The app's versatility and the support's eagerness to assist make it a top choice for appointment scheduling solutions.

Dear Freddie

Apr 27, 2024  on Shopify

I've worked in customer service for a long time in high end 5 star hotels and also Apple. Today, I stumbled upon this app, which at first, looked daunting so I went to chat support. I was greeted by Macie who has been 5 star service since the start of our conversation. She has listened to all my questions and made sure they have been answered and with details. She has been incredibly patient with me as I have been learning the new app for my business. If people could be served all day like the way Macie has served me today, this world would be a better place! If I had a business where I were to hire staff, I would have Macie on my team in a heartbeat! Can't wait to see where this app takes our business.

Creations Rose

Apr 26, 2024  on Shopify

Super service, patiente et elle a bien répondu à toutes mes questions pour setter mon service :) Merci beaucoup

Clean Green Junk Machine

Apr 26, 2024  on Shopify

Macie assisted me today on setting some stuff up for my website and was TOTALLY HELPFULL, their customer service is GREAT, the system on how it works is great as well a little complex but thats beacuse it shopify! Totally satisfied! Thank You!!!

Maternally Happy

Apr 25, 2024  on Shopify

I was searching for a booking app for a while and came across meety. It has all the functions I need and the support team have gone above and beyond with all my questions. I am still in the initial stage of integrating it to my website but so far so good and you can match it in and customise it well! Will know more once it is live and bookings have commenced but really happy with the app so far! Belle has been great too!

Eyestyle Studio

Apr 23, 2024  on Shopify

Some good points, particularly as currently a free service but after a couple of weeks having it installed too many inconveniences for me. Customer service great but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved fully without each customer changing their Google calendar settings so had to remove the attachment from email to eliminate confusion. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add additional appointments, they couldn't. I couldn't get it to create a customer in Shopify POS which meant duplicating information gathering for new customers. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive! Edit: The app has contacted me to resolve issues but I have since changed provider. Lots of good points with this app just didn't fully work for me and the way my business operates.

Horaciobikes

Apr 21, 2024  on Shopify

I highly recommend Meety for anyone looking for a versatile and user-friendly application. The customer service is exceptional; a big thank you to Macie who helped me a lot. She's responsive and resolve issues promptly. The app itself is intuitive and highly customizable, meeting all my needs effortlessly. Thanks to the team for their outstanding dedication!

Gibbs Honey

Apr 20, 2024  on Shopify

This is a new app but the team has gone above and beyond to make sure it works for my (old) theme, fixed any bugs and is also implementing some suggestions that I had to make it work well for my business. I love that I can make the widget work with our colours/ typography etc. Highly recommend Meety and thanks again to the whole team there, excellent customer service!

Eyestyle Studio

Apr 18, 2024  on Shopify

Some good points, particularly as currently a free service but after a couple of weeks having it installed too many glitches/inconveniences for me. Customer service good but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved so had to remove the attachment from email. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add anything they couldn't. It doesn't currently integrate with Shopify POS meaning having to duplicate customer information. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive!

Sane Yoga Studio

Apr 17, 2024  on Shopify

Je souhaitais mettre en place une réservation en ligne avec un service de connexion à la plateforme Zoom. Le service est vraiment à l'écoute et disponible face aux différentes requêtes. Je recommande.

Avinas

Apr 16, 2024  on Shopify

I've tried many booking app and this one is from far the best. I particularly appreciated the various discussions I had with the Meety teams and the help they gave me to configure the application to my needs. Thanks again, and I hope you have a lot of success with this app!

Paul Reader Snow Sports

Apr 16, 2024  on Shopify

When setting up the app, the Meetly team were very helpful (shoutout to Macie!). Our theme had a conflict with the app, preventing the widget from showing, however, the team fixed that very quickly. The app is easy to use and has plenty of customisation. Highly recommend!

Sturdy Enterprise

Apr 16, 2024  on Shopify

If I could leave a 10 rating I would my assistance was great Belle had great communication she kept checking back in with me she made sure I understood what was needed her customer service is awesome

Camper Trip

Apr 16, 2024  on Shopify

Easy setup. Support is extremely responsive and always ready to assist you set up and explain. Dev team is quick in shipping new features! Strongly recommend it

Kainani Swimwear

Apr 15, 2024  on Shopify

This app is exactly what I was looking for. I needed an app to allowing booking online and in-store and accepts payment upon booking. The customer service has been nothing but phenomenal in order to get the app to work properly.

Verdacity Medical

Apr 15, 2024  on Shopify

Fully featured booking app with probably the best customer service I've ever experienced. The support and dev staff continually go above and beyond to solve any issues or questions that I have, and have even implemented some features that I requested. Incredible. I've used 3 or 4 different apps now and they've been lacking in one way or the other but Meety ticks all the boxes. And it's currently free so jump on this while you can!

Airbuy

Apr 15, 2024  on Shopify

A great app that is more than just your average scheduling app—it's a game-changer, especially if you're running a business here. With its seamless integration, Meety lets you streamline your booking and appointment processes effortlessly. keeping everything organized and running smoothly. So if you're ready to take your booking or appointment-related businevs to the next level, Meety is the missing piece you've been looking for. Lobe it!

Divine Spark Healing

Apr 13, 2024  on Shopify

The Meety app is absolutely amazing and the support I received from Macie was exceptional. I can highly recommend this app. Two thumbs up!!

Atarah's Atelier

Apr 11, 2024  on Shopify

I was searching for an appointment booking app and nothing comes close to Meety. I needed something that would easily be embedded into my Shopify store and easy to set up. Meety is just that. I also love that I can have it coordinate to the branding I have on my store and add staff as my company grows. My favorite is that it easily integrates with Zoom so I don't have to worry about sending my clients any reminders and such as Meety does all the heavy lifting for me.

Plant Studio

Mar 27, 2024  on Shopify

So far, it seems to be a great solution for booking workshops for my business. The support is fantastic and very quick, which helped me get set up in no time. Highly Recommend!

Dinky Dots

Mar 26, 2024  on Shopify

I am early into using this app, there was a few teething issues, but I am always someone to judge by the support I get and not the initial issues. My support has been excellent, the message back rate is second to none, and the level of help has meant that I am now confident to launch my site with Meety in place, ready to take bookings and foresee no issues. Thanks for the help team! Appreciated Dinky Dots

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