Reviews: Meety: Appointment Booking App

Customer reviews: Meety: Appointment Booking App

Reviews (398)

Overall rating

5

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What Merchants Think

Merchants consistently praise "Meety: Appointment Booking App" for its user-friendly interface and robust feature set. With an emphasis on excellent customer service, many users highlight the responsiveness and helpfulness of the support team. The app seamlessly integrates with platforms like Shopify, offering intuitive solutions for scheduling and managing appointments. While there are occasional teething problems, most of these issues are swiftly resolved by the efficient support team, bolstering the app’s reputation for reliability and effectiveness.

Key Strengths

Highly intuitive and user-friendly interface
Seamless integration with Shopify and other platforms
Extensive features even in the free version
Exceptional and responsive customer support
Customization options for diverse business needs
Effective booking management and reminder systems

Common Concerns

Minor initial setup issues for new users
Occasional small bugs that need addressing
Requests for additional features like email translation and SMS notifications
Small learning curve for complex bookings and settings

Final Thoughts

Overall, "Meety: Appointment Booking App" receives high marks for its comprehensive functionality and outstanding customer support. While some users experience minor initial difficulties, the quick and efficient help from the support team ensures a positive experience. Its ability to integrate smoothly with Shopify makes it a valuable tool for businesses looking to streamline their booking processes. The app's versatility and the support's eagerness to assist make it a top choice for appointment scheduling solutions.

Eyestyle Studio

Apr 23, 2024 on Shopify

Some good points, particularly as currently a free service but after a couple of weeks having it installed too many inconveniences for me. Customer service great but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved fully without each customer changing their Google calendar settings so had to remove the attachment from email to eliminate confusion. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add additional appointments, they couldn't. I couldn't get it to create a customer in Shopify POS which meant duplicating information gathering for new customers. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive! Edit: The app has contacted me to resolve issues but I have since changed provider. Lots of good points with this app just didn't fully work for me and the way my business operates.

Eyestyle Studio

Apr 18, 2024 on Shopify

Some good points, particularly as currently a free service but after a couple of weeks having it installed too many glitches/inconveniences for me. Customer service good but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved so had to remove the attachment from email. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add anything they couldn't. It doesn't currently integrate with Shopify POS meaning having to duplicate customer information. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive!