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Customer reviews: Magical Make an Offer

Develop by Magical Apps

Reviews (281)

Overall rating
4.7

What Merchants Think

The app "Magical Make an Offer" is highly regarded by merchants for its ease of use and outstanding customer support. Many users appreciate how quickly and efficiently issues are addressed by the support team, which has built a strong reputation for being responsive and helpful. The app facilitates straightforward transactions by allowing users to make offers directly, making it adaptable to various business models.

Key Strengths

  • Exceptional customer support with fast response times
  • Easy to use and install, with clear navigation
  • Flexible and customizable, allowing for personalized transactions
  • Positive impact on sales, especially during economic downturns
  • Ability to adjust the app to fit specific needs, such as offering dynamic pricing options

Common Concerns

  • App interface defaults to English, lacking multilingual support e.g., German
  • Emails sent from the app show the app name instead of the merchant's name, which may confuse customers
  • Limited initial customization options for automatic notifications to customers

Final Thoughts

"Magical Make an Offer" is generally well-received, especially for businesses looking to implement a dynamic pricing strategy. Its excellent customer service team is a standout feature, often going above and beyond to assist users. While there are areas for improvement, such as multilingual support and customization of emails, its positive influence on transaction facilitation and business flexibility make it a highly recommended tool for merchants.

Artsy Paint

Jul 10, 2024  on Shopify

The app developers went above and beyond helping me to set up this app when I had difficulty with understanding how to navigate the set up. I'm new to Shopify so it's likely an easy app that's somewhat difficult because of my lack of experience with website development. Possible suggested change for app developer: I don't like that the customer gets an email from "Magical Make an Offer" instead of from me. I'm using this app for donations to be given and donors could think it's a spam email being sent to them. It would also be nice if there was a way for me to send the customer a customized email after they've completed the purchase.

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