Reviews: Magical Make an Offer

Customer reviews: Magical Make an Offer

Reviews (281)

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4.7

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What Merchants Think

The app "Magical Make an Offer" is highly regarded by merchants for its ease of use and outstanding customer support. Many users appreciate how quickly and efficiently issues are addressed by the support team, which has built a strong reputation for being responsive and helpful. The app facilitates straightforward transactions by allowing users to make offers directly, making it adaptable to various business models.

Key Strengths

Exceptional customer support with fast response times
Easy to use and install, with clear navigation
Flexible and customizable, allowing for personalized transactions
Positive impact on sales, especially during economic downturns
Ability to adjust the app to fit specific needs, such as offering dynamic pricing options

Common Concerns

App interface defaults to English, lacking multilingual support e.g., German
Emails sent from the app show the app name instead of the merchant's name, which may confuse customers
Limited initial customization options for automatic notifications to customers

Final Thoughts

"Magical Make an Offer" is generally well-received, especially for businesses looking to implement a dynamic pricing strategy. Its excellent customer service team is a standout feature, often going above and beyond to assist users. While there are areas for improvement, such as multilingual support and customization of emails, its positive influence on transaction facilitation and business flexibility make it a highly recommended tool for merchants.

Motorize

Feb 07, 2025 on Shopify

Super App, Super Support!

reLink Medical

Jan 05, 2025 on Shopify

TradingCardSets.Com

Jan 01, 2025 on Shopify

Team is very communicative and great to work with, reach out via email if you have problems

Africa Direct

Nov 05, 2024 on Shopify

Support was very responsive and helped me figure out an issue, which was a customer's error of not having their email correct :) Thanks for catching that! kind regards Africa Direct

Solo Rugs

Oct 10, 2024 on Shopify

Absolute best experience with their team so fast and responsive I highly recommended this app to everyone Trust me it is the best out there no doubt!

Ava's Pet Palace

Oct 10, 2024 on Shopify

Great product. Great customer service!

ShopFreely

Oct 07, 2024 on Shopify

Excellent and fast customer support - much appreciated!

Outletspecialist BV

Sep 02, 2024 on Shopify

Perfect app, great support!

Relics of Retro

Aug 15, 2024 on Shopify

Amazing. They did it all for me We shall sell more because of this Thanks Scott

Mrs. Space Cadet

Jul 15, 2024 on Shopify

I was looking for a Pay-What-You-Can app and there weren't a whole lot out there. Magical Make an Offer allowed me to adjust their app to what I needed. And, if I couldn't figure something out, their support team was responsive and helped me in a timely manner.

MP CYCLES 205

Jul 01, 2024 on Shopify

Good app. Great customer service got back super quick with a problem I had. Fixed it right away.

RenoShop

May 27, 2024 on Shopify

Jeff did an amazing job helping us achieve the customization that we wanted. I'm absolutely satisfied with the customer service and the feature of this app. Highly recommended!

Secondsoles

Apr 25, 2024 on Shopify

Really amazing app. Works absolutely easy and reliably. Thank you so much!

M & M Tack Shop

Apr 05, 2024 on Shopify

Best app ever! Just a few minutes after we clicked install, Kyle called to see how he could help & within the hour John had us set up and running. Fabulous customer support, easy to use and it looks great on our site. Highly recommend!

hessen-collector

Mar 19, 2024 on Shopify

Hallo, die App ist super gut. So können meine Kunden, wie sie es auch aus meine eBayShop gewohnt sind direkt am Produkt Preisvorschläge schicken. Super wäre auch noch eine deutsche Sprachausgabe der App, da aktuell nur auf englisch.

BOHÈME

Mar 13, 2024 on Shopify

customer service is 10/10 they were quick to help and solve my issues and this app is a blessing for the downturn in the economy affecting my small business

Kapisa Rugs

Feb 06, 2024 on Shopify

Have been using the app for about two years now. Absolutely satisfied with the effectiveness and with the support responding in minutes. Thank yhou

Elle Ryder

Jan 16, 2024 on Shopify

I remember reading the reviews about their great customer service before installing this app and thinking, that's good but how great can it be? I understand the reviews now! Their customer service is unmatchable! And the app itself is also very easy to use. I tried using another app before and it created a lot of complications for me. Within minutes of setting up Magical Make an Offer, I was met with pure ease :) On top of that! I reached out for support hoping for a certain feature. The support team said they have never been asked for this future, but thought it was a great idea and would email me in the future if the are able to add this to the app. So cool! Really glad I decided to go with Magical Make an Offer!

IoabTechno

Jan 15, 2024 on Shopify

Super helpful team and customer support. Cheers!

Michelle's Attic Treasures Gift & Thrift

Dec 18, 2023 on Shopify

I really love this app. It allowed people to make me an offer and allows me personally answer them not some I have used in the past was bots. Excellent customer service as well. Thank you!