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Customer reviews: MageNative‑Mobile App Builder

Develop by MageNative

Reviews (726)

Overall rating
4.8

What Merchants Think

Overall, merchants find the "MageNative‑Mobile App Builder" to be a versatile and useful tool for creating mobile apps integrated with Shopify. Their feedback highlights the user-friendly interface, ease of customization, and excellent customer support. However, there are also some concerns regarding delay in response times and unresolved issues, which have negatively impacted some users' experiences. Despite these drawbacks, many merchants commend the app's capability to enhance their business operations, making it a popular choice among Shopify store owners.

Key Strengths

  • User-friendly interface that caters to non-technical users.
  • Comprehensive customer support that is responsive and helpful.
  • Flexibility and ease in customizing the app to meet specific business needs.
  • Seamless integration with Shopify for both Android and iOS platforms.
  • Excellent guidance and support team responsiveness via platforms like WhatsApp.
  • Ability to handle a wide range of customization requests effectively.

Common Concerns

  • Delay in feature updates and bug resolutions.
  • Issues related to app performance and mobile operating system compatibility.
  • Frustrations over organization and communication in handling specific customization requests.
  • Concerns over unachieved promises related to custom features.
  • Experiences of slow initial response and support handling, leading to dissatisfaction.

Final Thoughts

While the "MageNative‑Mobile App Builder" is well-regarded for its efficient integrations and supportive customer service, there are areas that need improvements, especially in consistent communication and reliability in delivering promised features. The app continues to be a valuable tool for Shopify merchants looking to grow their mobile presence, bolstered by continuous feedback and the ongoing efforts of the MageNative team to adapt and enhance their offering.

SURYA MEDS

Jun 24, 2024  on Shopify

I recently used Meganative to convert my website into a mobile application, and I couldn’t be more satisfied with the results. The process was straightforward and user-friendly, even for someone with limited technical expertise. The support team especially harsh incredibly responsive and helpful, providing guidance whenever I wanted a help thank you so much harsh Although it took so much time bcz of our product category still they managed to publish it. Iam satisfied with the service I highly recommend it to anyone looking to expand their digital presence into the mobile space Thanks again ✨

veenas.com

Jun 21, 2024  on Shopify

We have been using MageNative for over a year, and I'm happy with the results! I highly recommend this app. One of the most impressive aspects of MageNative is its prompt and professional customer support. Whenever I had a question or needed assistance, their team was incredibly responsive, often resolving my issues in real time. This level of service is a game-changer for busy store owners like myself who can't afford downtime. Another significant advantage is the app's compatibility with other apps in the Shopify ecosystem. This feature has allowed me to seamlessly integrate various tools and extensions that enhance my store's performance and user experience without technical hassles. Overall, MageNative has made creating and managing a mobile app for my store straightforward and efficient. If you're looking for a reliable, feature-rich, and customer-friendly mobile app builder for Shopify, MageNative is worth considering. Highly recommend!

the-lick-uk

Jun 20, 2024  on Shopify

This App has been fantastic for our business and their support is great whenever we have any issues. Can’t recommend enough.

The Butcher Of Brogdale

Jun 20, 2024  on Shopify

Very helpful staff, Have been looking for a mobile app provider that doesn’t charge over the top for services and that’s exactly what Magenative does. At first it may not look like it has as many functions as some of the more expensive providers, but with reasonably priced custom work anything is possible. Customer service is very good with very helpful staff.

MAXYMOVA

Jun 16, 2024  on Shopify

I highly recommend working with them! They are incredibly fast, proactive in offering solutions, and provide a truly personalized approach, which is extremely important. I am very impressed and would recommend their services to everyone!

The British Choice

Jun 13, 2024  on Shopify

Building our first app was a steep learning curve but with the help of the team at Magenative, we completed it and it looks great. Special shout out to Alina who was fantastic to work with and helped so much. Sarah McGowan Owner The British Choice

SCHUTZ

Jun 13, 2024  on Shopify

Great service, always available to talk and find solutions and promptly work on any issues if needed! The app integrates with Shopify perfectly, management is easy enough for maintaining pages and it keeps improving and expanding on other functionalities. The team knows what they're doing and helped us a lot on deploying apps for Android and iOS. Together with our design they've made an amazing app!

Good Ol' Vintage

Jun 10, 2024  on Shopify

DO NOT USE THIS APP BUILDER! They provide full promises of being able to fully customise an app for your brand in which they will then just dodge around and ingore your issues completely. We have been trying to build a fucntioning app with Magenative for over a year now and it is still not ready to publish. As another 1 star review noted they convince you at the start with very good customer service skills to lock into a plan and then once you have the level of service drops to basically 0 and you can never get them to solve any of your issues. This app feels like it was a complete scam and we are in the process now of getting a refund for the full year we paid for this useless service. We have paid $999USD in total and have not even been able to use the app for a day because our customisations required are not achievable by Magenative despite them confirming that they are from the beginning. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY THEY ARE BASICALLY A SCAM.

Middlesex Textiles

May 16, 2024  on Shopify

One of the standout features is the seamless integration with my existing Shopify store. I was up and running in no time, without any hassle or technical headaches. Plus, the app's performance is top-notch - fast, responsive, and reliable. But what truly sets this app apart is the level of customer support. Whenever I've had questions or needed assistance, the support team has been incredibly helpful and responsive, going above and beyond to ensure I have a great experience. Would recommend

OSCARLIVING

Apr 15, 2024  on Shopify

This review Base on our experience as a user, at the beginning they will slow respond and the help support not even know what to do until we lost the trial period. Then we give 1 star review, magenative offer us an upgrade in exchange for 5 star review and promise to handle all the trouble shooting fast and make a teamwork and Whatsapp group ( looks promising ). One month Passed and the Mobile app still not working properly on the search engine and it makes our customer very difficult to locate our product. So basically magenative just buying time and did not resolve our problem and they are not willing too. so please be careful, I don't want anyone else trapped like us. This is why WE CHOOSE TO GIVE THEM 1 STAR and RETURN ALL WHAT YHEY OFFERED TO US PREVIOUSLY to ENSURE EVERYBODY ELSE read this before they make DECISION.

All In Supps

Apr 09, 2024  on Shopify

I got the application very quickly, customers are very happy with the application, it is simple to use and they can easily make payments and I can quickly get answers to any questions I ask via WhatsApp. Thank you !!

OSCARLIVING

Apr 05, 2024  on Shopify

This review Base on our experience as a user, at the beginning they will slow respond and the help support not even know what to do until we lost the trial period. Then we give 1 star review, magenative offer us an upgrade in exchange for 5 star review and promise to handle all the trouble shooting fast and make a teamwork and Whatsapp group ( looks promising ). One month Passed and the Mobile app still not working properly on the search engine and it makes our customer very difficult to locate our product. So basically magenative just buying time and did not resolve our problem.

Baubel

Mar 28, 2024  on Shopify

very nice and helpful service, and for sure it is a very good choice, it will make your app's journey very easy and smooth.

BANO BRAND

Mar 27, 2024  on Shopify

I want to express my sincere gratitude for the outstanding service you have provided. Your exceptional app has made fortune-telling easy and enjoyable for me. It has significantly enhanced my user experience, providing moments of entertainment and fun. Your dedication to delivering excellent services is truly commendable. Once again, thank you, and I wish you continued success. "Respectfully, Bano Brand

Nalu.TV

Mar 15, 2024  on Shopify

The team at Mage Native was great in helping us build and launch our app. We appreciate the one-on-one support to get our app built to our specifications. It looks great, and we are excited to share it with our customers.

Gocco México

Feb 21, 2024  on Shopify

The Magenative support team has been good, at first it was somewhat complicated due to the time difference, but we managed to launch our Gocco app in Mexico and now we only have one problem to solve, however, the Magenative team has made it clear which problems they can help us solve and which ones it is up to Shopity to solve. Thank you Magenative for all the support you have given us these past few months!

Try Modest Limited

Jan 30, 2024  on Shopify

It's been 3 months using magenative. Though I was having few issues initially but there team is responsive. I also want to tell people to choose plan carefully. But the app is easy to use and we are getting orders from it as well. Especially I love their support agent Alina she is such a nice and kind person. I wish the team Magenative a lot of success

All World Shops

Jan 25, 2024  on Shopify

I recently had the opportunity to use the "Mobile App Builder ‑ MageNative" for my business needs, and I must say, my experience has been overwhelmingly positive. Initially, we encountered a few hiccups, but the customer support team was incredibly prompt and efficient in addressing these issues. Their dedication to customer satisfaction truly stands out. The app itself works exactly as expected, providing a seamless and intuitive user experience. It's evident that the team behind this builder has put in a great deal of effort to ensure functionality and ease of use. Moreover, I'm excited about the future developments that the MageNative team is working on. They are currently in the process of adding some major features, which I believe are going to be game-changers for all their customers. This commitment to continuous improvement and innovation is something I highly appreciate. In conclusion, if you're looking for a reliable and evolving mobile app builder, "Mobile App Builder ‑ MageNative" is definitely worth considering. Their exceptional customer support, robust app performance, and promising roadmap of features make them a top choice in the market.

Freshify

Jan 22, 2024  on Shopify

I recently had the pleasure of using MageNative's mobile app builder, and the service is a 10/10, they helped me in every step of the process and were patient with my crew because English is not our first language. From start to finish, the experience was great.

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