Reviews: MageNative‑Mobile App Builder

Customer reviews: MageNative‑Mobile App Builder

Reviews (726)

Overall rating

4.8

5

60
4

3
3
2
1

5

What Merchants Think

Overall, merchants find the "MageNative‑Mobile App Builder" to be a versatile and useful tool for creating mobile apps integrated with Shopify. Their feedback highlights the user-friendly interface, ease of customization, and excellent customer support. However, there are also some concerns regarding delay in response times and unresolved issues, which have negatively impacted some users' experiences. Despite these drawbacks, many merchants commend the app's capability to enhance their business operations, making it a popular choice among Shopify store owners.

Key Strengths

User-friendly interface that caters to non-technical users.
Comprehensive customer support that is responsive and helpful.
Flexibility and ease in customizing the app to meet specific business needs.
Seamless integration with Shopify for both Android and iOS platforms.
Excellent guidance and support team responsiveness via platforms like WhatsApp.
Ability to handle a wide range of customization requests effectively.

Common Concerns

Delay in feature updates and bug resolutions.
Issues related to app performance and mobile operating system compatibility.
Frustrations over organization and communication in handling specific customization requests.
Concerns over unachieved promises related to custom features.
Experiences of slow initial response and support handling, leading to dissatisfaction.

Final Thoughts

While the "MageNative‑Mobile App Builder" is well-regarded for its efficient integrations and supportive customer service, there are areas that need improvements, especially in consistent communication and reliability in delivering promised features. The app continues to be a valuable tool for Shopify merchants looking to grow their mobile presence, bolstered by continuous feedback and the ongoing efforts of the MageNative team to adapt and enhance their offering.

Lucky Star Wholesale

Feb 13, 2025 on Shopify

MageNative offers a solid app-building experience with good support. The app integrates well with Shopify and works as expected. Their team is knowledgeable and helpful, though response times can sometimes be slow, and some tasks take longer than expected. Despite occasional delays, their commitment to customer satisfaction is evident. Once issues are addressed, they are resolved effectively. Overall, a reliable choice for anyone looking to build a mobile app for their business.

SpiceCheck24

Jan 14, 2025 on Shopify

"Magenative is good at app building and provides the best support! Their team is professional, responsive, and always ready to help. In the beginning, we faced some issues, but they quickly resolved them with efficiency and care. The experience overall has been smooth, and their dedication to customer satisfaction.

Astore Kuwait

Sep 15, 2024 on Shopify

We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them. We would rate it 3.5 to the tops! Pros: 1. MageNative earns good scores for their customization support. 2. Themes are visually appealing 3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business. 4. The backend to manage the theme's blocks /components are user-friendly. 5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus. Cons: We, sadly, have experienced some frustrations and challenges primarily coming from 1. Delayed responses and submissions 2. Partial / unsuccessful testing of fixes and adaptations. 3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app. Conclusion: They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process. For Customers: Go with them, they're good! For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.