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Customer reviews: MageNative‑Mobile App Builder

Develop by MageNative

Reviews (726)

Overall rating
4.8

What Merchants Think

Overall, merchants find the "MageNative‑Mobile App Builder" to be a versatile and useful tool for creating mobile apps integrated with Shopify. Their feedback highlights the user-friendly interface, ease of customization, and excellent customer support. However, there are also some concerns regarding delay in response times and unresolved issues, which have negatively impacted some users' experiences. Despite these drawbacks, many merchants commend the app's capability to enhance their business operations, making it a popular choice among Shopify store owners.

Key Strengths

  • User-friendly interface that caters to non-technical users.
  • Comprehensive customer support that is responsive and helpful.
  • Flexibility and ease in customizing the app to meet specific business needs.
  • Seamless integration with Shopify for both Android and iOS platforms.
  • Excellent guidance and support team responsiveness via platforms like WhatsApp.
  • Ability to handle a wide range of customization requests effectively.

Common Concerns

  • Delay in feature updates and bug resolutions.
  • Issues related to app performance and mobile operating system compatibility.
  • Frustrations over organization and communication in handling specific customization requests.
  • Concerns over unachieved promises related to custom features.
  • Experiences of slow initial response and support handling, leading to dissatisfaction.

Final Thoughts

While the "MageNative‑Mobile App Builder" is well-regarded for its efficient integrations and supportive customer service, there are areas that need improvements, especially in consistent communication and reliability in delivering promised features. The app continues to be a valuable tool for Shopify merchants looking to grow their mobile presence, bolstered by continuous feedback and the ongoing efforts of the MageNative team to adapt and enhance their offering.

BlizejCiebie.pl

Feb 03, 2025  on Shopify

We patiently tried to finalize a simple application, waiting for minor customizations, a Polish translation, and fixes for the app's native bugs. Unfortunately, after four months of waiting, our patience ran out. We were given almost daily assurances that the application would be ready soon, which never happened. They would declare they were working on something, and then, after a few days, would ask us what needed to be done, revealing a complete lack of organization. This was our experience working with them over the past four months. Initially, they seemed very open and progressive, but that proved to be an illusion. I strongly recommend against using this company. There are many other app builders for Shopify; I suggest exploring alternative solutions.

FEN sport nutrition

Feb 03, 2025  on Shopify

Third year the app does't work, team just promisig to solve problems and nothing changes. Peoples going to our website, download app and app does't let to order products, we loosing clients and hear just lies from meganetive team about problem solving. Don't recommend to any one to use this app

Good Ol' Vintage

Jun 10, 2024  on Shopify

DO NOT USE THIS APP BUILDER! They provide full promises of being able to fully customise an app for your brand in which they will then just dodge around and ingore your issues completely. We have been trying to build a fucntioning app with Magenative for over a year now and it is still not ready to publish. As another 1 star review noted they convince you at the start with very good customer service skills to lock into a plan and then once you have the level of service drops to basically 0 and you can never get them to solve any of your issues. This app feels like it was a complete scam and we are in the process now of getting a refund for the full year we paid for this useless service. We have paid $999USD in total and have not even been able to use the app for a day because our customisations required are not achievable by Magenative despite them confirming that they are from the beginning. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY THEY ARE BASICALLY A SCAM.

OSCARLIVING

Apr 15, 2024  on Shopify

This review Base on our experience as a user, at the beginning they will slow respond and the help support not even know what to do until we lost the trial period. Then we give 1 star review, magenative offer us an upgrade in exchange for 5 star review and promise to handle all the trouble shooting fast and make a teamwork and Whatsapp group ( looks promising ). One month Passed and the Mobile app still not working properly on the search engine and it makes our customer very difficult to locate our product. So basically magenative just buying time and did not resolve our problem and they are not willing too. so please be careful, I don't want anyone else trapped like us. This is why WE CHOOSE TO GIVE THEM 1 STAR and RETURN ALL WHAT YHEY OFFERED TO US PREVIOUSLY to ENSURE EVERYBODY ELSE read this before they make DECISION.

OSCARLIVING

Apr 05, 2024  on Shopify

This review Base on our experience as a user, at the beginning they will slow respond and the help support not even know what to do until we lost the trial period. Then we give 1 star review, magenative offer us an upgrade in exchange for 5 star review and promise to handle all the trouble shooting fast and make a teamwork and Whatsapp group ( looks promising ). One month Passed and the Mobile app still not working properly on the search engine and it makes our customer very difficult to locate our product. So basically magenative just buying time and did not resolve our problem.

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