Review collection is working very well, around 25% response rate which seems to be higher than with our previous app. Supportive staff in case of any questions although there is no realtime chat unfortunately

So far all good with app

Super easy to install on Shopify. Excited to see how well it works.

Awesome really helped my store boost its credibility.

Great integration and functionality

Good

Great app and easy to use!!

Rain was very quick to reply to my questions and helpful! This app rocks, it's the best in class when it comes to reviews!

Best Review app I have used. I have tried several before and this is the one perfect for my store. Very flexible and easy to use and the reviews can be set in shop sales channels, also social medias. Very useful.

The customer service representative I worked with, Rain, was amazing. She was patient and gave me all the tools I needed to take care of it on my own, but also offered to step in and do the work for me. Love it! Thank you!

Facile à utiliser et paramétrer

Having moved over from Judge.Me because of frustrations with performance and customer service, the difference was immediately apparent with Loox. Set-up is easy, the widgets look great, but most of all I received excellent customer support in setting up my account - particular praise should go to Tal, who replied promptly to each query and was highly knowledgeable and extremely helpful - he deserves recognition for going above and beyond to help me.