Uninstalled it and got charged! Not sure how that happened.

NVM

you forced me to pay unfair amount with the trial subscription that i canceled and deleted the app i contacted shopify team they also did not work with me

uygulamayı kullanamıyorum. Hem ben yorum ekleyemiyorum hem müşteriler ekleyemiyor ve alışveriş başına komisyon alıyorsunuz. Lütfen aldığınız komisyonun hizmetinizle karşılığını verin

very bad survices

O custo anunciado foi de 9,99? mes, mas debitaram do meu cartão 29,99, sem nenhuma explicação. Quero explicação e ressarcimento. Nao foi o acordado.

Aún desinstalado la aplicación, te lo cobran el mes completo.

Bewertungen abspeichern funktioniert nicht

They are literally after your money once you pay to then they don´t even care, one of the worst app i am asking them to cancel my subscription and help me with the spreadsheet of my review they are not responding i sent them 10 emails no response at all. please use other free apps instead, Thank loox for spamming people

facture alors que j'ai supprime l'abonnement

lo usare

I'm beyond frustrated with Loox. Their customer support does not read any of the messages sent to them and just says they'll forward it to tier 2. I have been trying for two weeks to get downloadable versions of my video reviews and I have not been able to do so. When I reply to their emails both [email protected] and [email protected] both are bounced back and the support team does nothing to help me. So I have to continue booking support through the shopify app only to go in a viscous cycle. Its ridiculous with the amount of money they charge my brands for their review platform!

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

I was in the middle of something don't interrupt like thattttt

trop chaire

Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...

When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.

Le pongo una estrella porque no me deja cancelar el plan de prueba gratis y no sé si desinstalando la aplicación dejaran de cobrarme. SI ALGUIEN ME PUEDE AYUDAR ESTARÍA MUY AGRADECIDO

I'm guessing I can get a customer service agent to reach to me if I write a bad review. **everything has been great for 5 years, just need help now for a month and can't get anyone to respond via 3 channels, including email. Please email us or email us back at: admin - at - mermaidwax . com