Where Knowledge Meets Innovation
Loopback gives your store a returns page customers can use on their own. They enter their order number and email, pick a reason, and submit. You see every request in one list inside your Shopify admin and approve or reject with a click. Both sides get an email automatically. Refunds and return labels stay in Shopify as usual. Built for stores handling a handful of returns a week, not an enterprise workflow engine. Install it yourself in under a minute — no onboarding call and no setup work.
Save time with an automated returns process for your store...
Direct exchanges and sustainable returns
Eliminate manual tasks by automated return workflows
Tailor your returns program around your products and customers...
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