Loopback gives your store a returns page customers can use on their own. They enter their order number and email, pick a reason, and submit. You see every request in one list inside your Shopify admin and approve or reject with a click. Both sides get an email automatically. Refunds and return labels stay in Shopify as usual. Built for stores handling a handful of returns a week, not an enterprise workflow engine. Install it yourself in under a minute — no onboarding call and no setup work.

• Customers request returns with order number and email, no account needed
• Approve or reject each request in one click, with a note to the customer
• Automatic emails at every step, sent in your store's name
• Every request is checked against your real Shopify orders
• One flat price: unlimited requests, no per-return fees