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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (470)

Overall rating
5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Smash Price Shop

Jul 28, 2025  on Shopify

Thank You for Your Excellent Support I just wanted to sincerely thank Alena for her outstanding help and support. quick responses, clear explanations, and the code snippet you provided were exactly what I needed to implement the review schema on my Shopify store. I really appreciate your patience and dedication throughout our conversation. It’s been a pleasure working with you! Thank you again, and I look forward to any future assistance you may provide. Best regards, Smash Price Shop

STIRLING HEALTH

Jul 23, 2025  on Shopify

I am so pleased that I am using this App. A few others failed but a developer recommended LAI for its simplicity. An App without good support is worth nothing and in this case, LAI get a 10/10 from me for their support. Well done team LAI.

MACASISHOP

Jul 21, 2025  on Shopify

NÃO HAVIA FICADO CLARO PRA MIM QUE O PLANO FREE DAVA DIRETO A SOMENTE 10 PRODUTOS COM 10 AVALIAÇÕES, MAS ENTREI EM CONTATO COM O SUPORTE QUE ME ATENDEU, ME EXPLICOU SUPER BEM E ACABEI ADQUIRINDO O PLANO ESSENCIAL. OBRIGADA!

MACASISHOP

Jul 14, 2025  on Shopify

O plano free não está funcionando. Parou do nada e nem houve uma notificação... só usei para 1 teste de 1 produto

My Store

Jul 12, 2025  on Shopify

Great tool to help in building my Shopify store. Reviews are a big part so this is a tool that has been hugely helpful for me to achieve a full-rounded website. I use the support sometimes as I am not from a technical background so I am pleased they are also here to support and help me when I don't know the next step :) I would recommend this plug in, there is a lot you can do with it

Arconiz

Jul 08, 2025  on Shopify

Excellent support team! They were quick to respond, knowledgeable, and resolved my issue efficiently. Very friendly and professional throughout. Highly recommend their service—especially Emily!

ZafirosoTZ

Jul 07, 2025  on Shopify

This is by far the best reviews app on Shopify! The team is extremely professional and truly helpful. Their customer service is outstanding — especially Miss Emily, she’s simply amazing. She will help you with absolutely everything you need. Huge thanks to her! I highly recommend this app. Definitely 5 out of 5

Fieglo

Jul 01, 2025  on Shopify

This team is wonderful and prompt in responses. I was stuck with importing reviews and the team was able to assist me over the chat itself and the instructions the team gave was very clear.

MOONISE

Jun 27, 2025  on Shopify

An amazing app! It costs less than $7 per month, yet it works incredibly well. What I love most about LAI is their super enthusiastic support team — they’ve helped me a lot and made things so much easier for a beginner like me. I used to pay over $40 a month for apps like AutoDS, only to get generic canned replies with no real support — just a waste of money. But LAI is truly a gem. If I have the chance in the future, I’d love to use their entire ecosystem, because I believe their team has what it takes to deliver great results for their users.

vindemiaessentialia

Jun 26, 2025  on Shopify

Love this application it is very easy to use. Jesse really helped me out to get the hang of the app more. Everything runs so smoothly and easy to set up!!

Volosso

Jun 25, 2025  on Shopify

Excellent customer service. The team answers very quickly and helps me solve any issues I have. Thank you LAI team!

U-HUG

Jun 25, 2025  on Shopify

I was having some trouble working out how to properly show my product reviews, I reached out for help and had Parker assist me and I cannot express how grateful I am! Helped me in a matter of minutes. Definetly reach out and they will assist. Thank you!

GloBeauti

Jun 24, 2025  on Shopify

The LAI Reviews app has been great. I did have some trouble configuring the reviews to my products page, so I reached out to LAI Support and had Jillian help me and worked out what I had/hadn't done and fixed it all for me. I really didn't understand the mistake I made or how to fix it and Jillian got it all sorted for me. Couldn't be more thankful :)

Arabic Name Jewellery

Jun 22, 2025  on Shopify

Excellent App for Boosting Trust and Conversions! LAI Product Review is an essential app for any Shopify store owner. It’s super easy to use, and importing reviews from AliExpress or CSV files is seamless. I love the customizable design — it blends perfectly with my store’s theme. The review widget looks clean and professional, and being able to display photo reviews has definitely helped build trust with my customers. Customer support is also fantastic — quick to respond and always helpful. I’ve noticed a real increase in engagement and conversion rates since adding LAI. Highly recommended for anyone looking to showcase real customer feedback!

Ruff N Roam

Jun 20, 2025  on Shopify

Alena was so helpful. I had some trouble and she did what i wanted from the backend. Very kind and patience too. Great experience with Alena. Thank you :D

Emma n Friends

Jun 20, 2025  on Shopify

This app is great and I highly recommend. I do think it is a little expensive for what it is, however. Especially when small businesses are in their startup phase. Jillian was a great help walking me though the logistics and answering any questions I had - thanks, Jillian!

Little House on the Homestead

Jun 18, 2025  on Shopify

I love that this app! I had some problems with the photos uploading to our store, but there support was quick to help me get it figured out. I initially chose this one because it was user friendly and easy to use for our customers, I love that it doesn't have to be complicated for the end user! It blends well with our stores theme. GREAT App that works seamlessly with our shopify store.

Seven Diamonds Jewelry

Jun 14, 2025  on Shopify

This app really helped me get started with my homepage. The setup was smooth, and everything worked as expected. I'm very happy with the overall service. What stood out the most was the support – especially Doris. Whenever I had a question or needed help, she responded super quickly and was incredibly helpful. She even sent screenshots with arrows to guide me through each step. That kind of hands-on support is rare and absolutely appreciated. Top service and a top team – highly recommended!

CASEMATIX Cases

Jun 02, 2025  on Shopify

Great experience so far, support and dev team responded quickly to fixing a technical issue we were having. Alena from support was very helpful.

Shopitopia

May 28, 2025  on Shopify

The setup was super easy, and the interface is user-friendly,even for non-tech users. What I love most: Fantastic customer support- Emily, quick and helpful responses. The app does exactly what it promises and integrates smoothly with our store. Highly recommend it for any Shopify merchant

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