What Merchants Think

Merchants generally have positive feedback about "Kudobuzz Product Reviews & UGC", often highlighting the company's exemplary customer support. While many users appreciate the app's functionality and customer assistance, some experience issues with certain features and billing practices.

Key Strengths

• Outstanding customer support, frequently praised for its helpfulness and patience.
• Responsive team that assists with technical challenges and inquiries.
• Effective migration of reviews and integration with existing systems.
• Capability to improve visibility through rich snippets integration with Google.

Common Concerns

• Intermittent functionality issues with newer themes and versions.
• Challenges with upgrading features not working as expected.
• Concerns about billing practices after subscription cancellations.
• Limited availability of live support outside of working hours.

Final Thoughts

The "Kudobuzz Product Reviews & UGC" app is well-received for its robust customer support and efficient service in managing product reviews. However, merchants have encountered limitations with certain functionalities and expressed concern over billing issues. With improvements in these areas, the app could enhance its perceived value significantly.