I have been a customer for several years and I cannot say enough good things about this company and their customer support. They recently went above and beyond to help me and I am so grateful! Thank you again!! 10/10, and would give more stars if I could! They are super fast to offer support, and do an excellent job.

We've used Kudobuzz for over 10 years. They have grown with our business and always strived to meet our needs as we grew. They feel a bit like family. The customer service is fast and human, and the App looks great on our store. Plus, they can't be beaten on price for the features they offer. 100% recommend.

Chi was super helpful to migrate my KB App from one platform to another. She even sent me a CSV of all the reviews to make sure I wasn't missing any on the new store. This is SO Helpful!

Excellent working with the crew at Kudobuzz. I was unable to implement code properly and their wonderful staff helped me out and everything looks fantastic now. Pleasure to work with!

Very patient and kind with me! Helped resolve my confusion with navigation. Got everything settled :) Great app.

Same issue as Glitterhound. Installed the app, upgraded to subscription...got some help initially, seems good, but now I'm having trouble actually posting to social media. It's been a week since I last emailed for support. I want to love it.... Update a week later. I got one reply with a vague excuse, essentially "we're working on it", and no response to the other parts of the problem... Now today I try to publish a review on facebook, and get this message. Warning Invalid App ID: The provided app ID does not look like a valid app ID. Note, I have a PAID subscription. Terrible, terrible customer service. Update: So, it seems there were growing pains, with this app, but I stuck with them, and am quite pleased with how it's functioning now overall. There are still little issues that crop up occassionally, but they actually do follow through on complaints, even if it takes awhile sometimes (other times it's very quick). All in all, I'm glad I stayed, good value for the money. Love being able to post my reviews to social media. July 2025. Had an issue and the customer service was excellent, they fixed it for me very promptly, and in a friendly manner. Easy to work with.

Full disclosure first that I guess I am a bit jaded as I had a poor customer experience with Kudobuzz. I went from a Wix site using this app and moved to Shopify. Kudobuzz charged me more per annum in Shopify for the same review numbers AND I ended up with less features. I use to be able to reply to great reviews and thank customers, however l lost that feature when I moved to Shopify. The next plan level up was just too much to justify for a smaller operator like me. I am on Breakfast plan so once I get to the limit of reviews it seems to be low value for money spent. I'd probably shop around next renewal if their value is not reviewed.

love the app and the chat support is great, jared was very responsive and solved my issue in no time!

Grace was SO helpful. She walked me through what I needed step by step and was patient with me and got the job done quickly! Great help!

Always satisfied with Kudobuzz. Their customer service is top notch. They really do go above and beyond to help me.