Kombatix Fraud Defense

Develop by Shopify

Free App

Helping support teams fight friendly fraud at the source.

Data network insights

Transactional fraud history

Confidence in denial

Supporting evidence

Ai validation

Historical transactions

Easy scoring

About Kombatix Fraud Defense

Launched Aug 05, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Using an extensive data network of consumer insights and transactional fraud history, Kombatix provides merchants with a tool to fight friendly fraud. You work hard to earn revenue from your products online, Kombatix helps you keep it. When a fraudster contacts you and says "I didn't make this transaction, give me refund", running the Kombatix Algorithm gives you the confidence to deny them, and provide supporting evidence to your bank in case of a dispute. Visit our website for more info.

Use AI and billions of historical transactions to validate legitimate purchases.
Easy to read scoring provides ammunition for your support staff to stop fraud.
Support and assistance available via email and online chat.

Pros

Utilizes an extensive data network of consumer insights and transactional fraud history
Helps merchants keep revenue by providing tools to fight friendly fraud
Gives confidence to deny fraudulent refund claims with supporting evidence for banks
Employs AI and historical transaction data to validate legitimate purchases
Easy-to-read scoring system aids support staff in fraud prevention
Support and assistance available via email and online chat

Cons

Potential for false positives leading to legitimate customers being denied refunds
Dependence on the accuracy and up-to-date nature of the historical data