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Know Reply‑AI Email Engagement

Develop by Shopify

$20-$40

/ Month
Free plan available 30 Days Free Trial

Effortlessly automate and personalize email replies with AI-powered Shopify integration.

About Know Reply‑AI Email Engagement

Launched Oct 26, 2025

Categories

Built by Shopify

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Introduction Video

Description

No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would

Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails.

Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails. more
  • AI agents handle replies to campaign and no-reply marketing emails
  • Answers are Shopify-aware referencing products, orders, and customer details
  • AI agents take action across connected systems
  • Insights dashboard summarizes customer topics, needs, and activity

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