AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.
Kandid trains an AI agent on your store’s products, pages, and custom content like PDFs, blogs, and FAQs. The bot can showcase products, assist with order tracking, and automatically answer repetitive queries. Once installed, merchants receive a dashboard to view conversions, analyze user interactions, track active sessions, and update product or provider-related information in real-time. Merchants can also fully customize the chatbot’s appearance to match their brand.
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