Reviews: Juphy: AI Chatbot & ChatGPT

Customer reviews: Juphy: AI Chatbot & ChatGPT

Reviews (34)

Overall rating

4.9

5

28
4

1
3
2
1

What Merchants Think

Merchants have overwhelmingly positive feedback about "Juphy: AI Chatbot & ChatGPT," recognizing it as a transformative tool for managing customer interactions. Many reviews highlight the app's ability to provide comprehensive and fluent answers, simulating a real representative and improving customer satisfaction by reducing response times and enhancing service efficiency.

Key Strengths

Easy setup and integration without technical skills
Consolidation of customer messages from multiple platforms
Ability to train the AI to handle specific queries
24/7 operation, saving time and costs
Immediate syncing and learning from the product catalog
Responsive customer support team
Multi-language communication capabilities

Common Concerns

Limited mention of areas needing improvement, indicating overall satisfaction
Initial setup and training might require some effort to optimize responses

Final Thoughts

Overall, "Juphy: AI Chatbot & ChatGPT" receives high praise from merchants for its innovation in automating and enhancing customer support. It proves to be a valuable addition, particularly for e-commerce businesses, providing a scalable solution that optimizes customer interaction and minimizes workload. Its AI capabilities, combined with excellent support, make it a highly recommended tool for improving business efficiency.

On Lock Apparel

Aug 26, 2024 on Shopify

Juphy has given me a an around the clock sales assistant, who knows everything on my store, language is easily retrainable and every time I’ve reached out to customer support they’ve responded promptly and been able to do exactly what I was after. Highly recommend

Guru Muscle

Mar 27, 2024 on Shopify

Juphy is great. You can manage all social accounts under your workspace very easily. Also they'll give you access to Shop Assistant which saves you a ton of time and you use your support rep for anything else. it works pretty great with Shopify giving all details to customers. So happy...

yolegz

Mar 23, 2024 on Shopify

Delighted with this app! I have more than 13 years of experience in e-commerce, and my main issue is (was) that I couldn't answer all the potential buyer's messages 24/7 mainly because of the time zone difference. Juphy is literally doing everything instead of me! It can even recommend an appropriate product to the buyer so I don't lose potential sales anymore! Easy 5-star review!

Love on Friday

Mar 07, 2024 on Shopify

The customer support team is very responsive. Cem and Irem were very helpful in implementing Juphy quickly. We really like the fact that we can test the chatbot multiple times and train the answers before publishing it on our website. Juphy’s dashboard is also very clean and easy to use. It’s amazing that we can also manage all social media conversations together with the chatbot in a single dashboard

PSC

Mar 01, 2024 on Shopify

We recently installed Juphy and the first impression is great! We tested the answers of the chatbot many times before publishing it on our website and it’s nothing like the chatbots we tried before! It quickly synced our entire product catalog in seconds and instantly learned all about our products! It can really respond like a human, and it’s great that Juphy can give personalized product recommendations. The team already loved Juphy and we’re sure that it’s truly going to decrease our customer support workload especially outside of office hours!